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Preferred Headings - kriscro2


Posted: Aug 07, 2013

I think every single one of us should put in a ticket in Remedy complaining about this "preferred heading" list.  There is absolutely no reason for this!  It just slows up down when trying to upload a job!  Can somebody tell me what the purpose is for the spell check stopping on every single heading that is not in the "preferred list?"  There is none!  All these dictators want their own little headings in red, and we're not going to switch to one of the "suggestions" when the spell check gives us suggestions for other headers!  Now, if we could put "add to dictionary," then that would make more sense, or better yet, just shut that whole feature off!  I am personally going to submit a ticket stating my opinion, as there is a section where you can "make a suggestion."  Whoever else is frustrated with this, please do so also!  Thanks! 

I have already brought this up in Remedy - anon

[ In Reply To ..]
They called me up and told me that the person in charge of the account has to give approval to add or delete these headings. It makes no sense to me that even the preferred headings we have been given do not always show up in the list when we do spell check.

when they stop on spellcheck - just a little bit of help

[ In Reply To ..]
I hate the preferred heading list and all it stands for too, but if you have one that's in the list and it still stops on it, it's because you have a space after it.

preferred headings - anon

[ In Reply To ..]
They are a pain, I do agree. What is worse if why there is not a preferred heading for Condition, which more often than not is dictated as part of an op note.


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