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In a nutshell - Miss Swan


Posted: Dec 17, 2013

We keep getting emails about doing better, slowing down, and proofreading more carefully.  For free.  Yeah.  If our nimble fingers lie still and only our simple minds and eyes are engaged, then we are volunteers in fattening the wallets of the bonus receivers and shareholders.   So the better you do your job the less money you make.  Come on executives.  You know the answer as well as we do.  If you are really seeking quality, you have to pay for quality.  You need to pay us for the time we spend proofreading.  I would hate to have errors in my medical report, and honestly when I get feedback I cringe and wonder how I made the error that I did.  But at the same time, the voice in my head is asking how I’m going to pay my bills.  Ten years ago I was making 2-1/2 times as much money doing the same job.  More experience and knowledge.  Usually that makes an employee more valuable and consequently one makes more money as their value goes up.  Not here.  It is so disheartening.

 

I can think of 3 ways right off the top of my head to improve the quality of the work we do.  The problem is improvement and maintenance costs money.  MM is clearly not going to spend any money on us.  If you buy a house and shout at it “Don’t fall down!” it just won’t work.  You have to maintain it, spend some money on it, and if you do, it will provide for you.  Same for employees.

 

And the fact that no one is responding to the employee survey is a response in itself.  Last year the number one issue MTs had was compensation.  Yet, when we had the meeting to go over the survey, it was totally glossed over, like it never even came up as an issue.  So don’t waste our time with this ersatz concern of what we think.  Unfortunately these are the 2 lives so many companies live; the boastful, we-are-so-wonderful one on glossy paper and public websites, and the dirty little reality of how employees are treated.

agree with in a nutshell - nutshell tired

[ In Reply To ..]
I agree with you. I have just stopped trying to 100% proof what I type, it is impossible to do so if you need to make a decent salary, then I wait for audit and by some miracle from those wonderful auditors with better ears than all of us (!) they find one word that was missed in a very long report and wham it is 1 point error, so what. Tired of it all, this used to be a very fun job, learned a lot from straight typing, but there is no time to research anything anymore. Those who are doing so well, I have looked at some of those MTs that are getting ahead and doing better, many of them are sneaking on and working off hours to build up their line counts etc, it happens, always has and always will. How else can you make a different better salary if you do not go on off the clock and pad your lines, geez if I did that I would be fired, but I know for a solid fact, it is being done. Now we have to deal with clerks who want to remind us to work, "okay mommy I will". They will realize soon, though probably much later, that we are adults with great minds who need to make a better salary and that we will find a different better occupation and company who appreciates us - pretty soon too.

Production and quality are mortal enemies... - Miss Swan

[ In Reply To ..]
Yet somehow we are supposed to pull it off. Over and over again we are told to try harder. As Dr. Phil would say "How's that working out for ya?" Makes me think the ones holding the reins aren't all that smart; haven't seen any new ideas on their part that really address the 'errors in reports' issue other than try harder.

Production vs Quality - Enemies, oh yeah

[ In Reply To ..]
This company will do everything in its power to bring down their employees by making such impossible demands, that no one can make a decent wage or even do a decent job. They want it that way. Even if you do what they ask, then something else is wrong. The demoralizing e-mails, the despicable QA tactics, etc are made to completely demoralize you. WHY????? I don't get it, well I do, it is for their profit and not ours, but if they needs MTs to do the work, why treat us this way. VR is not the answer nor India; they are just the garbage throwers and then US MTs are the collectors, cleaning up their mess. The way it is now, it takes three people or two and a machine to complete one report, when one MT could do it in half the time and better, but lest I digress here. This company blows! Move on, get out, quit, take UE, do anything, but do not work for MM.
Well said! - me
[ In Reply To ..]
I like what you said, that it takes 2 or 3 people and a machine nowadays to do what one MT could do before. They MUST be a bunch of liberals, that's called liberal logic. Let's sing kumbaya with all the poor Indians and help them take our jobs; from the greedy bad American MT's.
Who is a bunch of liberals? - old and burned out
[ In Reply To ..]
One of the silliest post I've ever seen.

Very well put in a nut shell - nm

[ In Reply To ..]
x

Very well put and totally agree. NM - Daisy

[ In Reply To ..]
NM

Like I always say: - speed quality price pick 2

[ In Reply To ..]
You want quality and speed? Well then it's gonna cost ya. You want speed and a good price? Quality is going to suffer. You want quality at a good price? then you're going to have to wait awhile. It's pretty simple really!

So true... - sm

[ In Reply To ..]
My thoughts exactly.

Kinda like sex, it's either fast and sloppy or slow and good. Pick one. LOL

Either way, you're going to get screwed!


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