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I need help, I am being harrassed by my former company with threats of not receiving my last paycheck because of equipment they are saying I did not return. I sent back all their materials, software, etc, but they are saying, I did not. I have a return receipt, but they say, I did not include everything and I have kept their materials, etc. Oh Please, I am so tired of this crap. Who protects the MTs these days and what the holy crap do I do. They said I did not, and I will not receive my paycheck. This is a load of crap!!!!
I had the same thing happen to me once. After that, I documented EVERYTHING.
First, I kept the box(es) that were sent to me. I actually cut out the label(s) from the box(es) that showed the tracking number when I first got the equipment. I then got as much information as I could from the carrier regarding the box – especially the weight.
When I returned the equipment, I used the same box (if it was not too old and still useable) and took a picture (outside and inside the box) of everything I sent back. Then, even though I had a prepaid return label and could have just called UPS to pick up the box, I took it down to a place that could weigh it, and had it weighed. I Xeroxed a copy of the return label, and then wrote down the weight. I even had the guy at the UPS place sign it to verify that the weight was done by him (after some explanation of being harassed the last time, he finally gave in and signed the paper). The weight was within a couple of ounces.
Although I never had a company harass me again, I could have just taken all that information to an arbitrator. If I had the signed receipt from delivery and the box(es) weighed approximately the same, there is no way they could claim I kept anything (maybe a binder or something like that). Since the weight of the box coming in and the weight of the box going back was almost the same, it would be really hard for them to claim I did not return EVERYTHING.
Hope they realize soon that they got back everything you had. I really do not see why they waste their time. With how cheap old, used equipment is now, they probably waste more money in Personnel time calling you than if they just bought the items again.
Good luck to you.