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M*Modal

Fluency used to freeze up - at random times

Posted: May 6th, 2022 - 1:14 am In Reply to: files stuck in downloading - SAB

when I worked there. Tech Support "Phil" used to tell me that it could be the antivirus software updating in the background while I was busy trying to upload and download jobs. And, yes, he would ask me about my internet speed, too. I'd tell Phil that I wasn't convinced it was my internet speed because the speed test was always good.

I never really found out what caused Fluency to act so erratic at times. I'd be told to just log out of Fluency, shut everything down, and then log back in - basically to reboot the system. Used to make me so mad because I'd always lose some fairly long reports by having to do that. It was very frustrating...

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