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An attempt to explain ... - sm

Posted: Jul 8th, 2019 - 9:50 pm In Reply to: What is VDI - staying informed

It's a security tunnel of sorts installed on your computer that "encases" the software used by a company that needs to be protected. It requires multiple log-ins and takes a few minutes, if not more.

For MTSO's, it's the platform for transcribing to protect patient information.

For a company like Amazon, it's their software used by their home customer service reps, etc. to protect customer data, etc.

The difference between these two? Amazon has a proficient up to date system installed by Amazon IT in the States. Nuance has an outdated system installed by their IT department in India.

The VDI used by Nuance is inefficient and slow and is not MT friendly. It lags, is hard drive and memory heavy (thus the particular computer requirements to work for MTSOs subcontracting Nuance work).

That's really about it regarding the Nuance VDI. It's a computer hog.


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