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M*Modal Today's Top Viewed: Try for EANW before .. (Views: 58)

Wonder if this is - the Aguity way now

Posted: Feb 12th, 2019 - 2:04 am In Reply to: I wonder if the NJA I just got is real or IT problem. - do not want to get burned again

I didn't get a straight answer about what happened last week when I asked manager. Was just told to get a ticket number, but nothing was ever mentioned on whether it was a technical problem or not that caused the NJA. Makes me feel like we're playing a game of secrets here. Either the system had a problem or it didn't. Never got the answer. When that happens again, I will call IT and ask them if there's a problem causing NJA and, if so, get a ticket #, so I can enter technical downtime in TeamWork. Never had to do this before for NJA, have just always assumed a slowdown in work and would get emails to that effect or would be notified about a technical issue with the master ticket # to enter in TeamWork. I guess those days are long gone now...

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