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India support - ann

Posted: Oct 10th, 2017 - 10:41 am In Reply to: I did not realize they even had US tech support - left. Always get tech in India

The other day I had to call support for the first time since right after the hack. I was shocked in a way, but also not -- the tech guy was obviously from India, I could barely understand him. That's the first time in 6 years I've ever called support and talked to a person in India.

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Nuance laying people off today - jaydubz (Views: 2338, 2017-10-10, 8:41 am)
- There is one techie in FL that I can live without. - sm (Views: 1103, 2017-10-10, 8:56 am)
  - Screws more up than fixes - jaydubz (Views: 904, 2017-10-10, 9:15 am)
    - layoffs in Melbourne techies - nm (Views: 1184, 2017-10-10, 9:22 am)
      - Unemployment - jaydubz (Views: 1257, 2017-10-10, 9:57 am)
        Unemployment - oldMT (Views: 786, 2017-10-10, 1:04 pm)
  - Is the one who sounds like the Marlboro lady - still there? She was terrible and always (Views: 852, 2017-10-10, 12:47 pm)
    - You've got me envisioning Roz from Monsters, Inc. - LOL nm (Views: 706, 2017-10-10, 12:58 pm)
- I did not realize they even had US tech support - left. Always get tech in India (Views: 769, 2017-10-10, 10:01 am)
  - India support - ann
    - Sadly, we are working for an anti-America company. - It was not always this way. (Views: 1049, 2017-10-10, 11:01 am)
  - Last of the US support is gone as of today - jaydubz (Views: 884, 2017-10-10, 3:32 pm)
    - WOW! No wonder we have our own PCs now. - SM (Views: 870, 2017-10-10, 4:02 pm)
    - That is just great. I guess we can expect more - server attacks then? Geez. (Views: 845, 2017-10-10, 5:44 pm)
    - Surely there were other places to cut from before - US tech. What about the training people (Views: 826, 2017-10-10, 5:48 pm)
      - I really get annoyed with the emails about how - to be more productive and error free (Views: 714, 2017-10-12, 8:32 am)
    - US support gone - rip (Views: 733, 2017-10-12, 1:46 pm)
      - Umm see OP at top of thread. Call support for help - and you are connected to India. (Views: 727, 2017-10-12, 2:01 pm)
- Why do they continue to pay POC positions. I am so - tired of being contacted by 3 different POC (Views: 1215, 2017-10-10, 10:03 am)
  - I thought I was the only one who went through this. So - annoying. One will ask for stat and then (Views: 765, 2017-10-10, 1:00 pm)
    - Also, is it only me who gets these requests - right at the end of a shift? (Views: 790, 2017-10-12, 8:22 am)
      - Same happens to me. I tell them sorry, I am - done for the day. (nm) (Views: 681, 2017-10-12, 8:53 am)
  - Probably same reason they pay some OMs who are - useless and clueless. (nm) (Views: 864, 2017-10-10, 1:10 pm)
- Hello, Nuance employee disliking everyone's posts/replies - We see you (Views: 1211, 2017-10-10, 2:21 pm)
  - Well that's just too D*** bad! - Sick of it (Views: 961, 2017-10-10, 3:54 pm)
    - I get such a laugh out of the 1 disliker. I envision a little - troll with nothing better to do (Views: 978, 2017-10-10, 7:38 pm)
      - if there is only 1 disliker - why do you already have 3 votes (Views: 1183, 2017-10-10, 9:42 pm)
        Because the disliker has multiple accounts and nothing else - to do DUH (Views: 603, 2017-10-16, 7:29 am)