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Nuance

Emdat/InScribe - romiha

Posted: Jul 1st, 2017 - 12:06 pm In Reply to: Emdat NOT back. Was wishful thinking. - mtjane91athome

Until today, when I try to log into Inscribe, I was getting this message: "An error occurred during the login process."

Today, however, I'm getting this message:
"Invalid credentials were entered. Please try again."

Not sure why the message has changed. An email from my MTSO Friday said they were told by a "trusted" source, we should be back up and running "sometime" on Monday.

If they had specifically said Nuance instead of "trusted" source, I'd be more hopeful.

For now, I'll believe it when I see it.

Nuance's "Impacted Customer Update" website (https://goo.gl/cwTe3z) indicates there are ongoing conference calls - one scheduled for 2 p.m. EDT today. I called Nuance's General Support line hoping to be able to be on that call, but was told those conference calls are only for clients.

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