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ExpressScribe and audio files/CODEC? - steph1


Posted: Nov 02, 2010

I sure hope someone out there can help me with this. Due to this situation I will be losing each day and this is only day 1 at this point so need to get this resolved.

Problem: I get my files through FTP, download them into ExpressScribe and then play via foot pedal. I have been able to do this on this same account for months. The other day my supervisor wants me to work on a new account so I proceed to get my files the same way as above, but when I put them in ExpressScribe I get a window that pops up saying "audio files unable to load." WTH?! I have been doing this for months and no problem. So she says I need to download CODEC which I have the link in FTP to do. I tried to download this and at first it says I can't download because I have something in Windows running so gives me the options of retry, ignore or abort. I try this several times and still unable to run. What can I do?

I am at a loss and since I am an IC I am pretty much on my own here. My supervisor has no other ideas and my IT guy is out of town. I feel pretty much dead in the water and am sick about losing all this work! Of which now we are behind because me and 1 other person are both having the same issues with our computer.

Any help would be appreciated! Thanks!

I have never had a problem downloading it. - sm

[ In Reply To ..]
Have you tried running it with Windows closed if that is possible. Does it tell you what is running in Windows that is conflicting with it? Or maybe google it and download it from the googled site.


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