A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Training E-Mails, Oy Vey - smeeps

Posted: Jun 30, 2013

Just checked and had 22 of them, continuing education, all voluntary and non-compensated?? WTF!? Yeah, I'll view when I get a chance, sure.....

Somewhat similar story here....sm - LoveMT

[ In Reply To ..]
On ONE of my post-audit reviews done by an OFFSHORE QA, I made a critical error. ONE critical error and I received an email stating something to the effect of, "you are a very talented MLS and perhaps you need a refresher course on lab and medication values..." One of those stupid Enrich modules, which I WILL NOT do because I simply don't have time for that crap and I AM A TALENTED MLS who does not need a refresher course for lab values. Exactly what could have possibly changed in determining a normal platelet count (my critical error) in the last 17 years that I have been doing transcription?!? Absolutely nothing that I can think of could possibly warrant my needing a refresher course in lab values... Geez, insult my intelligence just a little bit more!

I am not doing ANYTHING that I will not be compensated for with regard to this job. :)

How do you know it was an offshore QA who did the audit? sm - curious

[ In Reply To ..]
I have seen someone else mention something like this and I don't know how to tell if it was an offshore or domestic QA that did my post audit.

Onshore versus Offsohre - LoveMT

[ In Reply To ..]
I work in EBeyondTXT, so I'm not sure if it's the same for each different platform. On my post-audit scores, every report shows BTXTOFF (BeyondTXT Offshore) and my QC1 review scores show every report with BTXTON (BeyondTXT onshore).

It's really just ridiculous some of the things that post audit QA has "corrected" on some of my reports and deducted points for as Major Errors. It's absolutely frustrating!

Thanks - I used to work QA for a diff. company - sm - Curious

[ In Reply To ..]
and there is no way that offshore QA should be doing postaudits on our work. How can you have a QA dept. do audits when they needs QAs to go over their issues? All of the work that was done offshore and went through their QA had to be looked at by our QA always, and it was a mess! Not sure if that is how Nuance does it or not but I can imagine that they would have to do something like that.

Post Audit QA - LoveMT

[ In Reply To ..]
I have no idea if it actually goes through QA onshore after it's been done by Offshore, but seems to me that IF it did, then my FIESA report would reflect that it had been completed by Onshore QA.

I was really trying to be optimistic about many of the changes that I have had to make since the service I was working for was acquired by Nuance, BUT the FIESA post audit scores done by Offshore QA has left such a bad taste in my mouth that I'm done trying to be optimistic about anything as far as this job is concerned.

I used to love this profession. I have worked for a few small MTSO's back when I first started out 17 years ago and I have worked for several large MTSOs. I have NEVER had a bad experience with ANY of my prior employers. Nuance, on the other hand, is like a really bad nightmare that I can't seem to wake up from. I'm just plain tired of trying to fight against something that is obviously not going to change.

I have approached my TSM about FIESA corrections and things I felt needed to be reversed, but my email was either not received or just plain ignored because I never received any kind of response. I did, however, get an email about a critical error I made in a report.

I'm tired of fighting a losing fight. I'm just looking to get out of this profession and as soon as I possibly can. I really hate what medical transcription has become, and I'd much rather be working at something that makes me happy AND pays the bills. :)

I have had EXACTLY the same thing - happen to me

[ In Reply To ..]
Nuance + TMSs routinely ignore any FIESA challenges - they know there are problems and just do not care.

ALL of my post audits were done by an offshore hatchet queen that has trouble distnguishing between singular and plural, i.e, loaf, loaves, and that idiot corrects MY work. She has also listed other MLS' post audits on my FIESA. On top of that, to be sure I would not get the bonus, she pulled reports I sent to QA for review and treated them as a POST AUDIT BEFORE QA reviewed the report.

All of my reports sent to QA for review were done by onshore team, excluding the ones that India pulled for post audit reviews before QA ever saw them. And Nuance thinks this is ethical?

Same here....... - mt2

[ In Reply To ..]
Once I've put in my 8 hours, I'm done. No time for that extra crap without being paid for it. I have a life outside this place.

Don't get me wrong.....sm - smeeps

[ In Reply To ..]
I know I need improvement and I'm all for continuing education and whatnot,but to not compensate for something that's definitely work-related is just a bunch of crap.

Agree with you - too many other things - that we have to do and

[ In Reply To ..]
do not get paid for. Emails were sent out a while ago "notifying" MLS' the have not yet signed onto to Enrich. Now they want more free time - forget it.

Why gripe? Take advantage of some of them. I did. - see message

[ In Reply To ..]
I've been an MT for over 20 years. Never have I been paid to keep my knowledge current. I keep an eye on new drugs and procedures, I read trade publications, I purchase my own references.

So, Nuance is letting us know about some of the references and classes that we can view/attend if we'd like? Great. It's more than some other companies I've worked with have done.

My continuing education as MT has always been "voluntary and non-compensated."

Similar Messages:

Jan 24, 2011

I haven't gotten an e-mail from MQ for a week. Anyone else hear from them lately? ...

Apr 09, 2013

Is anyone else having problems sending e mails to their supervisors, whatever? No work, now I cant even get my e mails through. I am very upset by all of this. ...

Sep 23, 2010

Hi everyone:) Have you ever felt that your e-mails were completely misunderstood by a supervisor? Recently, I sent an e-mail explaining myself about something that came up, but the answer I received was totally the opposite of what I had tried to explain, and I just sat here shaking my head, and thinking "what just happened." It made me look like I had deliberately said something that was untrue and tried to cover myself, which was not what I meant to do. Rather, I was tr ...

Jan 26, 2011

happen? Not that I want any mind you, but sometimes I see that someone mentions they got an E-mail from so-and-so (company). How did they get your E-mail address? Are you on some other board or have a resume' out there or something? I am only curious, like I stated, as I am not so sure I would want to be solicited from a company in my E-mail. ...

Aug 20, 2011

I keep getting e-mails from spectramedi. I looked at the posts in the archives and there is no good thing about them in there. I was just wondering if it was worth taking the test. TIA ...

Mar 27, 2012

In reviewing an e-mail to the worldwide team yesterday, they were asked why they were not responding to stat requests. They responded it would be taken care of, and signed off, "Cheers, and let us chill." REALLY????? ...

Aug 23, 2012

I think I know the answer to this, but must ask anyway. Has anyone gotten a response from Amy in the last week. I responded to her e-mail about checks being re-issued and did not get a reply. Has anyone received a check i.e. re-issued check? ty ...

Dec 15, 2013

Why are we always expected to work extra and catch up on overdue work on the weekends that builds up because there's not enough coverage? Here's an idea: schedule and/or hire the appropriate number of MTs to cover those two days instead of asking us to make it all better when the weekend panic mode sets in, which is every single weekend lately. Of course in order to attract weekenders, that would entail actually paying a living wage a ...

Jan 10, 2014

I used to keep MModal e-mail open all day, but the e-mails have become so negative and downright nasty that I am only checking it now a few times a day. It is a distraction and demoralizing and effects my work. Anyone else? ...

Jan 20, 2014

right board? ...

Aug 10, 2010

You have to do the QCare thing when you get NJA. Then, they send you a ticket number. Great. What do you do with the stupid ticket number? Are you entered in a drawing? Do they pick random ticket numbers and award the winner some work? Then, days later, you get another e-mail saying it is resolved? What the heck is that about? Who resolved what? Did the QCare staff magically send me work? Do they get some award off of my ticket number for the fast ...

Oct 08, 2010

It really gets ridiculous. Some are important and MANY are not. Some are ridiculous. You have to read through them all in case there is something important there. As for the remainder, I wish they would just write 1 e mail at the end of the day covering all the garbage that does not even apply to everyone. I hold my tongue (or replies) to the rude e mails that are chastizing to just a few MTs, but are sent to everyone. I wonder how they would like it if ...

May 11, 2012

I am new to this MTSO so I have occasional questions and have directed them to my supervisor. Some get answered, many get ignored. I have asked some more than once. How frustrating. I'm not sure how to take this. I would think it would be to her advantage to answer them as it refers to formatting, etc. Maybe I should ignore her requests to work extra hours? How would you handle this? It really makes me wonder about this company. ...

Jul 03, 2012

Hey TTD, your recent e-mails are quite comical. You send out e-mails basically threatening your MTs. Maybe if you want MTs to work for you and hop on at any time when you need them, you should pay them more than 0.03 per line! Your pay is laughable and so are your e-mails. ...

Oct 25, 2012

Don't you just love how you get threatening e-mails wanting you to work more as clients are unhappy because their work is not getting back in a timely fashion. Where was this concern when we were running out of work on a daily basis and were expected to just sit and wait for work. There was no loyalty to their employees and so many quit, as they were tired of waiting and NO MONEY, and now they do not have enough employees for the work they have now. But, what happens when this work go ...

Nov 23, 2013

All of a sudden there is lots of work. What is up with that? they lay off people because not enough work and now work is overflowing. ...

Mar 30, 2015

I had some questions and I never hear back. ...

Nov 27, 2012

I understand that the MTSOs sign contracts and promise tight TATs, but when an account has had the dreaded NJA at multiple times of the day, then why send out an e-mail stating that we need to keep the account within the 24-hour turnaround or the company will hire even more people for the account. The account cannot possibly be out of contract if there is no work available. These e-mails just prove that the MTSOs overhire and don't give a damn about whether the current workers c ...

Jul 23, 2013

These stupid tips he gives in his e mails. Has he ever transcribed a day in his life?? My guess..no! ...

May 29, 2010

Got a new kind of rudely worded in places contract from company I've been with a little bit. I don't care about agreeing to 98% on quality audits, or agreeing to provide a certain number of minutes/lines of work a day and specifying which days, or agreeing to 24-hour TAT, but there is a section that we must respond to e-mails or any other form of communication within 5 minutes during active work hours, otherwise without an acceptable excuse (power/internet outage or emergency) af ...

Jan 06, 2011

Just have to vent a little before I go insane. I'm happy with the current company I'm working for but OMG enough with the constant mass e-mails all day long already! They copy everybody on everything and it's such a nuisance...can't get into the "zone" at all this way. I want to close down my outlook but can't because we have to be on the lookout for stats...okay...that felt good....back to work and stupid e-mails that do not pertain to me... ...

Sep 02, 2013

no ...

Feb 21, 2012

nm ...

Aug 25, 2014

Luckily I'm not a primary or secondary on these accounts, but I see my TSM send them out broadcast to everyone she must have on her e-mail list begging and pleading for help with this account or that account. It's always the same language, and every time I just chuckle. Pay me a living wage and I might consider OT. And what does "all hands on deck" mean anyway? Because who signs onto their work computer and into email to check it when they're not scheduled to wo ...

Apr 07, 2013

I would LOVE to be on the T account on the weekends. Give it to me or leave me out of these nasty emails!! ...

Oct 10, 2009

I am considering an online school to learn Medical Transcription. What does the future look like for upcoming MT's? With all the medical changes coming, would this be a career to consider? Thanks for any help! Debbie ...

Nov 15, 2009

I am a mom of 3 boys with a lot of secretarial experience. I have taken several college courses recently including Anatomy&Physiology, Medical Terminology, Medical Transcription and Advanced but cannot find a job. Everyone looks for experience. I am in the process of applying to Everett Community College for their certificate. I would love opinions from current MTs regarding your opinion on beginning this career. Is it still a good option? I hear so many differing opinions on the future. Do ...

Nov 17, 2009

How long does training takes? How long do they give you to get up to speed, meaning getting your required lines in. Do they pay a shift differential? ...

Jan 25, 2010

Anyone know how long you are supposed to get training pay? Came back to company for some extra $$ and thought I was told this is a 90 day thing, but 2nd paycheck was on production pay though I am still 100% QA? Anyone have any suggestions on this? I am so confused now. ...

Aug 04, 2010

hello... I'm looking for opinions and advice from MTs as to where I should get my MT training. Where do most MT companies like their MTs to have their MT training? Thank you ...