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Qtn about Nuance Pay - Just wondering


Posted: Aug 08, 2012

I don't work for Nuance but have a question.  Somewhere on MTStars, I saw the amount they deduct from your pay if your QA percentage is low.  Please explain.  How much do they pay per line and how much do they deduct if you have low QA percentage?  Thanks so much in advance.  I have looked and looked but can't find the previous post. 

No deduction, just no bonus. - anon

[ In Reply To ..]
Standard pay is 4 cpl for VR and 8 cpl for typing.

If you get over 99% then you get a bonus, which is tiered based on total lines for pay period.

If you get under 99% you lose the "opportunity" to get the bonus for the entire quarter.

They, however, do not deduct from your base pay rate. I believe you are thinking of MModal, as I am pretty sure that is what they do.

thanks and another question - Just wondering

[ In Reply To ..]
Thanks for taking the time to look at this :) If I went with Nuance, it sounds as though I would make more money going as fast as possible through the reports and assuming I won't make that 99% with bonus. I would of course be accurate with important parts of the report, but sounds as if punctuation errors could also ruin my percentage. If I get a low QA on punctuation or nonessential errors, do they fire an employee quickly? Thanks in advance....

To the best of my knowledge - anon

[ In Reply To ..]
If you are in the 98.5% or higher range it doesn't seem that they make an issue of it. I have only heard of 1 person being warned about being fired and she had been under 99% for 6 months straight apparently. I imagine if you are making critical errors all over the place then you could be on the chopping block as well (which is completely fair).

QA is problematic, as SOME of the QA people are insanely harsh but others are sane and fair and sometimes it all balances out. But yes, I am going for speed at this point.

Also, you can challenge your QA scores and I highly recommend it. It would be nice to inundate them with all of these crazy corrections. I did indeed get a low 90s score from over 10 punctuation changes QA made (which I very much disagreed with), so some of them are definitely out for blood for some inexplicable reason.

Other than QA Nuance isn't too bad to work for. Low pay, but aren't they all and if you can get over 22,000 lines in a pay period and magically stay over 99%, the pay is pretty good.

In all fairness I have only lost my bonus for one quarter to date, so it is actually possible to get it.

thanks so much - nm - Just wondering
[ In Reply To ..]
thanks so much :)


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