A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Offshoring - Mickey75


Posted: May 26, 2015

For those of you who experienced the work you were doing being sent to India, can you describe for me the events that led up to that point? 

I'm experiencing a severe reduction in work available, new management (some of our quit and some moved to a different account), and the story that "we are working with the optimization team to keep you busy."  Undecided

 

 

 

Yes, that is Nuance for gone and ain't coming back. - sorry

[ In Reply To ..]
...wish it weren't so.

I had an account that went completely off-shore--sm - anon

[ In Reply To ..]
First, the work did dry up, considerably. My TSM was not aware of what was going on or where the work was until about 2 weeks before it was completely off-shored when I got a phone call I would be switched to a new account. After training on the new account, I was still on the email list for the old account and there was a new person handling it. There were quite a few quality complaints so I was put back on the account temporarily to get things in order.

That new account I had, I was on for about 6 weeks before that work dried up. It did not go off-shore, they transitioned to EPIC. Those 2 accounts had been on ByndTxt. The next account required me to not only train for a new account, but learn a new platform. This was just 1 month before the new pay grid so that made it even more difficult to make money as everything was new. I wish you luck.

pay grid - worried75

[ In Reply To ..]
What new pay grid? Recently?

No, the December pay grid. - anon

[ In Reply To ..]
I started the new account early December, just a few weeks before things were changed. To my knowledge, there have been no further changes to the pay grid for escription.

This scenario is NOT an anomaly. It is what they conveniently leave - out of their recruitment spiel.

[ In Reply To ..]
"...oh, my, we did not tell you would be changing accounts every 6 weeks, and might need to change your shift in a month, and your platform by the end of the quarter?"


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