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I have been told that I need to increase my LPH. So last night I kept track of the lines of each document done by using MS Word. But later when I compared it to Nuance's line tracker (ichart) it only listed half the lines that MS Word listed. How can this be? I realized that Word my count blank lines, but how can there possibly be that much difference? I felt like I really kicked butt last night, but then to look at LPH with Nuance's ichart I felt cheated/worthless. Can somebody clear this up for me?