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I would like to have someone who is apparently more enlightened sm - In the dark

Posted: May 26, 2015

than I am, to explain to me how, when I am told to take my lph divided by 2 and my overall lines for the day and divide by 2, how we are getting paid for all the lines we do. I'm curious how that is explained so people see that they are actually getting paid for all the lines.

For example, I am told that I need to figure C-LPH which is basically my lph divided in half. So if I am able to edit 250 lph, for the grid that is equivalent to 125 clph. Then my total lines are divided by 2 and paid at the clph rate on the grid.

Where is the step I am missing that we are getting paid for all the lines? Please explain because I have yet to hear a satisfactory explanation and apparently on this board, there are people who wish ones like me, would stop saying we aren't getting paid all our lines when we are (I've seen several comments like this recently).

Lines - paid

[ In Reply To ..]
Sounds to me like the company you work for simply plays "mind games" with you so that you can NEVER figure out what the end result is! Just another way to steal money from you the way I see it, plus cause you mental anguish trying to figure the whole thing out ...

I know right? Funny how this plan was touted as - "transparent"

[ In Reply To ..]
transparent as mud

Explanation - sm

[ In Reply To ..]
I thought these posts explain it pretty well:
http://forum.mtstars.com/602232.html
http://forum.mtstars.com/602314.html

Were you paid the same rate for edited lines and transcribed lines at Nuance before the grid? If you were paid half your line rate for edited lines then you can't say the grid cut your lines in half.

See message - In the dark

[ In Reply To ..]
Neither of the links is any kind of explanation for what I asked.

From the post above - "Were you paid the same rate for edited lines and transcribed lines at Nuance before the grid? If you were paid half your line rate for edited lines then you can't say the grid cut your lines in half. "

No, obviously I was not paid the same. However, I was never, at anytime, anywhere told that I need to cut my total lines in half and those half of the total lines are what I am paid for. Previously, if I did 5000 lines in a day, I was paid 4 cpl for edited lines and 8 cpl for typed lines, but I never once was told to cut my 5000 lines down to 2500 before multiplying by either the 4 cpl or 8 cpl (depending on the total number of lines edited and typed).

So that's what I am trying to figure out; why they want the line count cut in half as well as the line rate.

Thanks for trying to help. I guess I'm one of the people they want to get rid of because, I just can't, no matter how I look at it, see that they are doing anything other than paying half the lines when I am getting one line rate for half of total lines.

What a mess - theymakemecrazy

[ In Reply To ..]
Are all of your lines editing? Are all of your lines straight typing. Or is it a mix, some editin, some straight?

If you have any straight lines, you are paid for all of them. They do not cut the straight typing lines in half.

They do cut the edited lines in half. So if you do both editing and straight typing, your CLPH includes all your straight lines, but only half of your edited lines. Then they pay you 1 rate for the total of those lines. The rate is likely more than your former editing rate, hence when they cut your edited lines in half, they think they are paying you more because the rate is higher than your former editing rate (say 0.45). If your former straight rate was 0.8, you are either getting what you used to for straight lines, or possibly higher if you get higher on the grid.

Any way you slice it, it is a pain in the butt and totally unnecessary. They should just pay us a decent hourly wage and be done with it!

Be enlightened and run - QC2015

[ In Reply To ..]
Okay, I just figured this out.

Take your daily lines, let's say 1600 lines, divided by 8 hours, gives you 200 lph. Factor in platform, shift diff, holiday diff, etc. For simplicity sake, let's say your end result is 220 lines. Divide that by 2 and you have 110 lines lph (compensated).

Does that help?

Yep, I get what you are saying sm - In the dark

[ In Reply To ..]
What I am saying is that you are not getting paid for 1600 lines, you will get paid whatever rate is 110 clph for 800 lines, not 1600 and I wonder why it is that the total lines have to be cut in half before anything is ever tallied.

Half the lines - QC2015

[ In Reply To ..]
The only reason I can think of is that transcribing is counted at 1, and that it is assumed that QA'ing is less work, it is multiplied with only 0.5.

Your description sounds as if you are being paid - for 1/4 of what you actually

[ In Reply To ..]
produce. Is that what you are thinking?

Edited lines are cut in half because supposedly - wannie

[ In Reply To ..]
we can edit twice as fast as we can straight type (yeah right).

On a weekly basis:
Edited - 5500
Typed - 1200

5500 divided 2 by = 2750 + 1200 (typed) = 3950 divided by 25 (number of hours I work in a week) = 158 C-LPH.

If my QA was 100%, less than 10% QC my line rate for that week would = 11 cents per line. My pay for the week would be 0.11 x 3950 = 434.50.

So, we are paid for all the lines. There is just one rate for all lines. It's not 2 different rates like it was before (11/5.5 for straight/edit or whatever your rate was 8/4, 9/4.5, etc).

determining lines - all smiles

[ In Reply To ..]
1) Take all your straight type lines for the week, write that down.
2) Take all your edited lines for the week, divide by 2.
3) Add #1 and #2 = total lines.

Take #3 and just take for granted the differentials, evening, night weekend, that are shown on your timecard, add those to #3.

The result of the last process is your total compensable lines.

Divide your total compensable lines by hours worked = C-LPH.

Because your C-LPH is multipled by one cpl rate (depending upon where you fall on the grid), you are getting reimbursed for all your edited lines. The cpl is the same for edited and straight type on the new grid, that is why edited lines are divided by 2.

The bottom line is, whichever way they do the math, our pay is way down. The grid is some smokescreen to convince us that there is so much opportunity if we would only type faster, improve our productivity, and decrease or QC percentage.

We could if their spellchecker weren't full of errors, their audio full of static, and all the dictation from easier dictators going somewhere else. Oh yea, the OOW routinely.

So, in short, the grid is just a smokescreen.

It don't get better. They've been doing this since N started in the business.

That explanation negates the whole ASR boast - The claim of you can do twice

[ In Reply To ..]
as much is meaningless if in the end they are going to half your lines and attempt to fool you by paying that half at a "higher" line rate, which really ends up being less than a decent line rate for all lines. It's just a smoke and mirrors scam. Why not just say we are paying 0.04 cpl for all lines. Why the need for some convoluted pay grid? How much do you think they paid the moron to even think up and develop this pay grid? Mind boggling. I think Nuance shot themselves in the foot with this one. The rest of these companies are laughing at their obvious dumb move. Good job, Nuance! No company is going to be envious of a big player who can't even keep employees on because of their screwed up pay scheme. It's only a matter of time before your ship sinks Nuance because no matter how many Indian employees you have lined up, eventually they will realize they hold the ball and will start demanding higher wages.

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