A community of 30,000 US Transcriptionist serving Medical Transcription Industry

How in the world do you guys manage here? - I am almost ready to quit after barely a week. Sm

Posted: May 09, 2014

Specs for each account that seem completely random, pulled out of someone's ****, and it's always some small problem constantly. I spend more time checking specs than I do typing. I'll never get off QA at this rate. I would probably like the account if I could get past all this picky this, that and the other. Date of service or appointment is wrong, then you don't get a template pulled in and have to type it all by hand???

New to Nuance, but not to MT. I don't seem to have any trouble with any other jobs I have now or have had in the past...

Any of you want to take bets, start a pool on how long I'll last here? I'll start the pot with a quarter. Good grief...

Nuance - Rachel BEOTCH

[ In Reply To ..]
After working for Nuance for many years, and seeing and hearing what goes on, don't waste your time with them, they will just beat you down, and you will wished you never worked for them.

Nuance method to madness - Calling INDIA to replace US MTs

[ In Reply To ..]
Nuance knows they can't outsource all their work because some hospitals want it done in US. BUT if there are not enough US MTs, guess what. They tell the hospital they have a contract with that they can't get enough US MTs and the NEED to ship the work offshore and Nuance gets the work done cheaper in India AFTER they drive away US MTs.

India - wk

[ In Reply To ..]
Their CEO is from India and lives in Georgia. When you are on Spark, you see the India contacts. They do not hide the fact that they have people in India

QA - wk

[ In Reply To ..]
Who do you have for your QA person that is helping you get off of QA makes a difference. Hopefully, you have DS. She is awesome. Are you straight typing? I don't do any VR stuff. You usually get off within five working days. Hang in there!

and when you try to get acct specs clarified - s.m.

[ In Reply To ..]
you will get an answer that will be so complicated and long and unhelpful that you will want to bang your head against a wall, and still be wondering how to deal with a lot of situations. They must have special Enrich modules for TSMs to learn to talk/email this way.

LOL. Still want to know how the score QA - and reports they choose.

[ In Reply To ..]
I got a gibberish answer. I also can't contest QA because I can't see the original report or listen to the report QA heard.

I HATE NUANCE.

working for the N - nogoodnewsforyoufromme

[ In Reply To ..]
Nuance bought the company I worked for, and I have nothing but bad things. Manager intentionally had me paid wrong. Went to HR (which, at Nuance is in no way on the employee's side as HR depts used to be). Was shrugged off. Were more interested in pinching pennies. I hope I can put them out of business one day...lol

addendum to above - ngnfyfm

[ In Reply To ..]
sorry, meant to say, "I have nothing but bad things to say about Nuance," instead of ending at "things."

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