A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Does company feedback really matter in this industry? - missmt

Posted: Jun 22, 2011

I read in my textbooks that an MT should not be heard and that complaining about the way in which doctors and PAs, etc dictate is not relevant in this industry. They don't want to hear it. It has always been my belief that it takes two to tango, especially if you want to produce anything of quality. I was recently pondering if it will do any good to tell this company what I believe I am seeing. This is probably suicide but I don't like to take the blame for something I am not responsible for in the first place. If I speak out, will I be taken seriously or just ignored or somehow "quietly" fired? Does feedback really matter in this industry??

In a word, "no". - n/m

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(*

Company feedback - TJ

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It is best to keep your opinions to yourself truly it is, unless you don't have to worry about supporting yourself or have to worry about the money you bring in. I agree with the writer who said that the doctors just want to do their work and be done with it, and leave it to whomever to muddle through it. It really makes no difference to them, but we know that it really does make a difference. Just muddle through the worst ones best you can, and hit quickly the ones that are easier to do. Hope that helps.

ehhhh... - sm

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some companies will listen and then go back to the facility or physicians themselves, but its really up to the docs if they want to change their ways, and frankly most of them don't. They don't care. They will dictate how they dictate, they just want to be done and don't really care what it takes to get there. I honestly don't really bother complaining about doctors, as nothing ever changes when I do. Nobody can make the doctors dictate differently, and they more often than not choose to not listen.

Agree, that would be like asking them to change their gait - lou

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like the people who live upstairs from me and walk so loud and hard on the floor. They are not gonna change; they think they are fine. Kind of the same with the docs. I have 3 really bad MDs that are ESL that just speed thru when doing their cardiac cath reports, plus they are hard to understand. You would think they would want the correct words used, as far as JLR, JR4, 4 or 5-French, etc. I have asked for 30 years for this and you just can't change them. They are not all bad though, and after a while you do get used to them, especially when you have been doing this for 30 years like me. It can be a very stressful job to say the least.

missmt - Nick

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If you want to keep your job, keep the feedback to yourself unless you are in management.

Depends on the MTSO and the account I would - sm -

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I would think. I am lucky that when we have issues we notify the doctor's staff immediately and they try to rectify it. Sometimes the doctor is talking to low, shuffling papers the whole time or in a very noisy place, problems with the equipment, static, hums, etc. We let them know that they will have a bunch of blanks in this set of work because whatever reason, because, hey, we could't hear squat. The doctor has to go in then and fix his own report; so they do try to listen to us so they don't have even more work to do. I have one that dictates from home, has 3 dogs, he makes a point to stop dictating when they are barking though, and I have thanked him for that! He truly does try to make my life easier and is quite nice. He "talks" to me too and knows who I am which is a nice change, my other accounts say nothing or call me "transcriptionist" when they are wanting to move things around. My only fear is that he will retire soon and my bread and butter account will be gone. I don't see how letting your boss or manager know the issues you are dealing with could be bad, this way maybe they can get them corrected at the hospital.

If my company wants my "feedback" (i.e., consultation!) - I want $50/hr. for my expertise. (n/m)

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Because I sure as heck ain't gonna give them one iota of insight for nothing. And CERTAINLY not on what they pay this 35-year veteran to transcribe their lousy accounts.

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