Supervisor suddenly MIA?

Precyse is such a great company to work for? Every post I have ever seen about them has been completely negative and now suddenly they are great, pay great and use DQS. Things that make ya go hmmmmmmm. ...

my expansions aren't working. what's up with that? ...

Has anyone noticed that fairly suddenly ASR recognition has gotten much worse. I know it was pretty bad before, but now I've noticed that even with the clear dictators where in the past the ASR recognition was okay, it's now HORRIBLE. Weren't we promised the ASR would get BETTER with time. Didn't they LOWER our pay when they said it got better before. So, wouldn't it only be fair to move the pay back UP now that it is so horriible and NOT improvin ...

I can't win for losing with these new QA folks. Never had a problem before and now I cannot type a report correctly. Whereas I've typed for the same doctors for 11 years, they don't know the accounts, but I'm wrong in everything. They have changed the format of the reports, even when the doctor clearly says "could you not put...such and such" and I get messages telling me I'm not folling directions and can I not understand how to do it properly. R ...

What happened? Prior to my company being bought out by N a couple years ago, I was constantly getting bonuses, almost every pay period without fail. Great reviews...always passed them. Suddenly, I'm pond scum. This has ratcheted up the last couple months. This constant nitpicking is getting to me. I don't even want to check my emails anymore. What happened to me? Still working same accounts I love and a decent TSM. I'm not even talking about the monetary lo ...

Hmm, let's see. We get a letter from MQ extolling our virtues as MTs, more and more info about nationalizing the EMR with Verizon, etc. and I notice I'm not the only one getting less ASR, more direct typing. Could be a coincidence, but could be MQ is gathering statistics on us, how the voice recognition program of MQ compares with our production as MTs versus straight typing on our own. Could MQ be using us as guinea pigs right now to pad their statistics to prove the ...

I got an email Friday stating my TL was leaving (DH) old OSi. We have a contact person until a new TL is assigned. I have been waiting for a new/big account now for ever and I am guessing that must have fell through again. They are just jacking me around. I am on unemployment for being underemployed now. That helps some but will the work ever arrive? My TL was always understanding and I think she was having the same problems all of us MTs are having with the accounts having low work and SR. Lef ...

Haven't failed an audit, tier 3, and suddenly my reports are going through proofing today. And the only changes made are those preference ones where it doesn't matter anyway... (I still don't get why a proofer would waste time changing stuff that doesn't make a difference.) Crazy... ...

LIke someone typed "find a job" and it turns into a blue link. I hover over it and it wants to take me to a survey site. Just me? ...

Does anyone else have the account ..... Switched to yet another superviser after having the same one for years, got another one for a month, now another one. With every change of supervisors, the work dries up more. Yesterday was horrendous. Can somebody tell me how long you need to be out of work before you file for partial UE? I can't afford this on a daily basis, I have nobody to depend on but me. ...

wasn't capping before? WTH? Is this just another sneaky way to catch us on medication errors, which happen to be nice 3-points-off errors that I am sure they love? I suggest everyone double check all meds now, even though it takes extra time. I myself do know which are or are not capped for a lot of meds, but not all of them, and it is very easy to let one slip....I think I let one slip on my last report! Waiting for the email telling me I failed and then the h ...

Question for those of you who have been lucky enough to have had work through all of this time. Is your account suddenly drying up? Mine is. I am quite sure they are taking it and giving it to the people with no work. So now we can all sit around and have NOTHING to type. Why in God's name did they not lay off more people if there is not enough to go around? Where is the logic? This is what these brilliant minds get paid 6 figures to do? ...

huge amount of work to be done. Since we've "taken advantage" of flexing this week, we need to run to grab all this work now says the TSM. Good luck with that. They even compared the low work in the week to low times in the stores at holiday season. What planet did they snatch these TSMs from. No thanks. I'll wait for my partial unemployment thank you. ...

the work skyrockets overnight like nothing we have had in at least 2 months or more. I had to ask why all of a sudden did the workload go up so high? I found my answer-earthquake hit India yesterday/last night so my guess is many of the MTs over there can't work. This company gets "better" all the time. My days are numbered and I will be so glad to stop playing the Nuance game and be done with this place. ...

almost like the recording volume was turned up way high distorting the quality. Anybody? or is me? thx for feedback ...

It was about the client wasn't happy and the account was at risk, and yet, it showed every day for the week the percent quality score was above minimum. Some "critical" errors, but I'll bet they were mostly not following the client profile. Earlier there was an email stating that the client (a different one) wasn't happy and we were at risk of losing that account. Had to do with selecting the encounters correctly. Gee.... This happens every time they start throwing everyon ...

Anybody out there in my POD and want to help me interpret our mandatory OT? HDSM is KD and scheduler is CS. They are awesome (I'm lucky to be in this POD and know it). They always try to keep us off mandatory OT (unsuccessfully as of late), but I'm so confused today, reading the latest email. I'm not sure the company knows what working PART-TIME means or what agreed upon schedules mean either. I just read an email from our scheduler that I believe is stating th ...

to respond to e-mails or phone calls? I have never had a supervisor before that just wouldn't respond and I don't know what to do. Any advice would be appreciated. ...

Changes-Changes--A new supervisor, waht next? ...

Keep checking and keep track of down time. Get the system back up so we can work. PLEASE ...

who totally ignores your high priority emals for weeks and doesn't deem you important enough even to send you a a quick answer? What kind of a place or mentality would do that? Makes me feel like I'm just a little pissant. ...

I haven't worked for DTS long, but knew Transcend was taking over and so far that looks good. I have had problems getting straight answers from DTS supervisor since hired, like when the supervisor, TL, and QA people were on duty. The nice recuiter told me she would get me a list without my asking, but forwarded the request to my boss who said she didn't know why I needed this information. Really? Isn't this the first information eve ...

Does anyone have any ideas of what to do about a supervisor who always says, "It is a privilege to work at home". She threatened me that I might have to come in-house to work because I complained about my keyboard no longer being compatible with the new computers. I have to work weekends in-house on a rotating schedule. I also said it is difficult to get readjusted when you go in house because the work station is different. I should have never complained because now she s ...

Thank God the anal, basket case, nutjob supervisor I have is leaving. No more phone calls every time I go to the bathroom. Hope I don't get something worse than her. ...

Who can I contact above my supervisor? I cannot get any kind of response from her about anything. Overnight, my work load dropped by more than half. Literally, overnight. ...

Anybody else get the e-mail message regarding NJA and changing schedule? What are your thoughts? wondering if seniority will be taken into account? don't know why they want us all on second and third as they keep running out of work as well. wish they would let us in on what is going on and let us be part of the solution instead of acting like we are the problem. Sitting here becoming more and more stressed. Family is sick and tired of me being depressed/stressed over w ...

calls for overtime because she is afraid jobs will go out of tat over the weekend and when I get on to work, I have no work on my usual 10 accounts and get work from accounts I have never heard of before! What a way to help my line count and quality ...

I missed the conference call, which by the way was limited to the first what...25. Don't know if it was mentioned in that call or not since the ones who were left out are never updated on what was said in the meeting. Do we e-mail the helpdesk now for supervisory questions? ...

KF -- best supervisor -- worked harder than anyone I have ever worked with. Actually gave a damn about her job, the hospitals, the company, the MTs, and worked what seemed like 24/7 to prove it. I wish I could afford to quit in solidarity. What a truly awful place this is to work for. ...

Supervisor suddenly MIA? - exasperated

Well, that is not all! My 2 accounts are MIA. - Yep, no more. I bet India has them.

What does that mean? - Try google... what did you find?

Google CCM name - (google)

what will that tell me?? - where they live?

Ditto that - google name of CCM, account, what ???? - Want to know! (NM)

sorry need to keep under radar - exasperated

What is this person talking about? - Confused MT

To me, common sense would be to google CCM's name. - nm

You lucky duck! I sure wish MINE would go missing.... - ]:-(

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