A community of 30,000 US Transcriptionist serving Medical Transcription Industry

New computers - old and burned out

Posted: Dec 08, 2011

Has everyone who needs a new computer gotten it yet?

No, why do you think they delayed 7.0? - North MT

[ In Reply To ..]
I think they were overwhelmed at how many computers did not meet specifications. I got my "new" computer in April or May and I still am on the list for a new one because it is not even half the memory it needs to be for this new glorious Docuscribe upgrade. All they ever did was recycle old computers from those who quit and pass them out as "new."

As I stated below all new hires are now required to provide their own equipment. It is obvious that MQ is trying to get out of the equipment business but they are stuck with us current employees and our old computers. I bet it burns them that nobody's equipment is where it needs to be and they have to fork out some serious dough for an upgrade that may or may not work. Remember 6.1? What a fiasco. Guess that is what you get when you cut the IT department. Karma stinks.

Delays - old and burned out

[ In Reply To ..]
I did not see the delay of 7.0 but MQ has never done anything that was not delayed several times including all their "go lives." From my understanding even many tech firms used refurbished computers and that is not necessarily the problem although cheapness certainly is.

laziness too - North MT

[ In Reply To ..]
No, refurbished computers are not the problem, but you know very well the tech people knew 6 months ago that 7.0 would be rolling out soon and the computers they sent back out were not even close to the specifications required. I still have MT Shell on my desktop! They could have and should have started upgrading the refurbished computers and it is just laziness in my opinion that led us to this point. I think in many cases they didn't do anything to the hard drives and just repackaged them and sent them on.

In any case, I am thrilled about the delay. I just don't know if I can handle another rah-rah about how this will increase our productivity and then on the back end watch as our pay gets cut again. A delay past Christmas would be enough present for me.

Probably not the tech people - OABO

[ In Reply To ..]
Techies were probably told by management to just send out whatever they had. In my in-office experience, the tech people were treated just as badly as we were and felt the same about MQ as we did.

My cousin just got hired and she got a MQ - ??

[ In Reply To ..]
computer. Just hired 3 weeks ago.

NEW COMPUTER - Nature

[ In Reply To ..]
I just sent an e-mail to my supervisor telling her I had not received my new computer. It was only a week ago I found out that I needed a new one when she sent out the stats that our old computer should have, and my did not pass, so she said she would see that I got a new one.

RE: NEW COMPUTER - Nature

[ In Reply To ..]
I just heard from my supervisor stating not to worry, as things have been delayed until the 18th.

New computer?? - old-timer

[ In Reply To ..]
I too received that e-mail asking about computer specs. My computer had 512 mb of memory, and I personally added another 512 mb because it was so slow and kept shutting docqscribe down. Still at 1 gb, it was below the said recommended minimum of 2 gb. First tech support called and said I would be getting a new machine in a couple of weeks, but yesterday I received an e-mail saying it met the minimal standards. WHAT!?!?!?! It is a piece of crap computer, and I know it cannot handle another upgrade of docqscribe. I really think they are just trying to pi** me off and get me to quit.

same situation here - L&L

[ In Reply To ..]
Told my CCM my specs on my MQ computer, she said I needed a new one and notified Tech. Then I got a note from her saying Tech said it would work fine. Then I got an email from Tech wanting me to fill out (yet another) survey on how well they handled my problem (like, not at all). It's gonna be interesting.

NEW COMPUTER - Nature

[ In Reply To ..]
I did NOT want a new computer. I think this one should be fine. They sent it to me less than 2 years ago. I have had no problems with it. I want to keep it. I have plenty of RAM, but she said it did not meet the specs. I almost cried. I don't want to lose my favorites, short cuts, or anything else I have saved on this computer. I think the best computers are Intel. I do not like Del computers.

keeping mine in the box - North MT

[ In Reply To ..]
Mine works fine too, sent about 6 months ago, but unfortunately like you didn't meet the specs either. Until I actually hear that we are going live on Docuscribe 7.0 I will unpack that bad new boy, but otherwise it is staying in the box (or until tech gets their panties in a wad and wants the old computer back). I know the start date is pushed back at least a week, but it may get delayed even further. Only the Medquist brain trust would do an upgrade and try to ship computers to most everyone during the holiday season. At least it will give me time to make a list of my favorites to make transitioning to the "new" computer a little easier.

Hey, at least they are providing a computer, they could have told us we are SOL and to go buy our own computer that matches the new specs.

New computer and favorites, etc. - colorado

[ In Reply To ..]
All you have to do is export your favorites--bookmarks, feeds, cookies, etc. to an external source (flash drive, for example) and then import them back on your new computer. You should be able to find it somewhere in your Favorites menu (where you would find things like Organized Favorites).

favorites and transferring information - rethinking career

[ In Reply To ..]
You can transfer your favs to a new computer without much hastle if you have a thumb drive. Just google "how to transfer favorites to a new computer" or how to transfer email to a new computer, or whatever you need to transfer, this is really not too big of a deal and shouldn't be a reason not to look at a new computer.

And none of these computers are the same, I happen to have an HP, my friend had a Gateway, now has a Dell, they are all different, I would suspect the purchased them or acquired them as they acquired smaller MT companies.

memory added - rethinking career

[ In Reply To ..]
I'm surprised they let you upgrade the memory in your computer. I wanted to add a wireless card to mine and I was told by tech support that if I opened the case to my computer it would void my user agreement and I'd have to purchase the MQ computer.

Memory upgrade - colorado

[ In Reply To ..]
Oops! I didn't ask...I just did it. I did, however, ask them for a new computer first after outlining the problems I was having. If they give me any hassle, I will just pop it out, and then it will be in its original state.

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