A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Medquist employee - sotired


Posted: Feb 28, 2010

Does anyone else work for Medquist? I have been working for them for 8 years now and am getting really fed up with their unrealistic policies!! I swear 85% of the executives for that company have never even transcribed one report including my own supervisor. They want to you to maintain 98% accuracy while following every single clients nit-picky policies and then having to translate about 85% of the transcription received from foreign doctors....while maintaining a 150 line per hour production baseline!!! When I finally confronted my supervisor regarding all of the foreign doctors I was dictating for, especially new residents, her exact words to me were "typing is typing...if you know how to transcribe you should be able to type anything." Obviously, this woman has never transcribed in her life. I have been on 100% QA for six months now because of a failed audit and even reading some of the notes I receive from QA, they don't even know what they are talking about.....Are there any other companies out there with more realistic expectations from its employees?

This is the Medquist board. Read through prior posts. - There is a reason for the current madness.

[ In Reply To ..]
These creeps at MQ are cleaning house because they have to. I got a verbal warning to, been with MQ since the mid 90s. Never, ever, ever had a failed audit. I got dinged for expanding words and not enough words in the skip marker. Critical errors!! Why????

You know what? I gave my notice. I am tired of this crap. Because EMR will eliminate many positions, and because whatever is left will go offshore, they have to get rid of most of us and don't want to lay us off, but rather FIRE us for absolutely stupid reasons.

I could see if I was using incorrect medications, or spelling medical words incorrectly, or formatting errors, or ADT errors, but skip markers and expansions? Give me a break. To the QC and CCM -- get a life. You mean nothing to me, neither does this job.

They are hiring newbies because they are cheaper and they can go through them like water through a sieve without worrying about anyone every making any kind of decent wage or collecting UE.

What circus MQ has become.

Audits - sotired

[ In Reply To ..]
I failed my audit because I followed a policy that I have been following since I started transcribing and supposedly it was changed within the last 3 weeks; however, they didn't inform anyone. My QA manager claimed they did, but when I followed the new policy with a future report (I'm now 100% QA), the QA person changed my report because she was never told of the changed policy....so if QA wasn't told, how was everyone else told?? Of course I demanded my QA score be changed because obviously we were not informed if QA people we not, but was then told that audit scores could not be changed!!! In addition to this is that they also want to ultimately be down to 5% QA submission....are they kidding me?? With all of the foreign doctors I type, there is no way especially if I have to have 98% accuracy!!! Furthermore, if they ship our work to foreign countries, who do they think they are going to get better accuracy especially if the people transcribing don't even speak English!!


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