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but it was not a family member, it was a coworker of my ex-husband's whose wife had just had a baby and they wanted clean carpets. He had borrowed the cleaner once previously, and all was fine, so I had no problems with letting him borrow it a second time. Well, the second time, he was really slow in returning it, but like you, I never said anything until I wanted to use it and asked for it back. Then all of a sudden, it was *broke*. He said he had broken the upright handle completely off. Well, I had paid over 300 dollars for that, so we asked him to at least pay for half of replacement. He did so, but HE wanted to choose what type of cleaner I got to replace it, which was a much cheaper model. I said no. Needless to say, we were no longer friends after that. In my opinion, you just can't let this go. Carpet shampooers are not cheap and if she broke it, she should pay for at least half of a replacement. Tell her that. She knows she is responsible for it, but she will probably become angry, so it is up to you how far you want to push it. Again, though, I do not loan out anything like that to anyone any more. If they need to clean their carpets, they can pay for a rental unit, just like I did prior to buying my own. No one takes care of your items better than you. Good luck to you. |
Exact thing happened to me .. sm - ks
