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Outsourcing as a crutch to ESL dictators
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Posted By: average MT on 2005-09-11
In Reply to: INDIA - Why medical transcription is such a major draw - sm.

The most probable reason for the boom in outsourcing is that the accent-ridden medical doctors who have the privilege of working in this country and providing a comfortable life for themselves and their families is that the ESL docs simply are unable or unwilling to lose their accent and adjust themselves appropriately to the United States. It's much easier for them to outsource to their home countries because they are more easily understood and/or they can dictate in their native language. The language barrier not something that is worth understanding and/or support. To me, it's a symptom of laziness and very unprofessional. The language barrier is a problem for PATIENTS of ESL doctors as well. Bush should be well advised of yet another source that is stealing US jobs and/or undermining the MT industry.

Years ago, I was a temp for a major publisher of medical books. They had outsourced the duty of scanning in line art for their books at a reduced rate from labor in India. In return, the scanned images were returned, and we were in charge of cleaning up the images using PhotoShop. What's the point in having them do this job for pennies on the dollar when we had to turn around and clean up their work. They didn't even know enough whether to scan it as line art or scan it as a photo = fuzzy images. In all actuality, they didn't save a thing.

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