Posted By: Managed Services Program on 2005-08-09

Dictaphone Announces Significant Growth in Its iChart(R) Managed Services Program; Responds to Increasing Demand for Low-cost, High-accuracy Transcription, Leveraging Speech Recognition and Dedicated Network of Service Partners

Aug. 8, 2005--Dictaphone announced today that its iChart(R) Managed Services program experienced substantial growth in the first half of 2005. iChart Managed Services uses an ASP model to combine the power of Dictaphone's industry-leading speech recognition technology with a proven network of outsourced transcription service providers to deliver low-cost, high-accuracy transcription with rapid turn-around.

The second quarter brought several milestones for the iChart ASP business:

-- Overall number of lines invoiced per month surpassed 30 million

-- Monthly invoiced line volume for outsourced services doubled from the end of 2004

-- Number of billable sites for iChart topped 300

-- Several significant new contracts were secured during the first half including Adventist Health System, Sarasota Memorial Hospital, and Guthrie Clinic.

Other major iChart Managed Services customers include Allina Medical Clinics, Lifemark, and Massachusetts General Hospital.

"iChart Managed Services is seeing tremendous demand from a market that has been searching for new ways to lower transcription costs without compromising on accuracy," said Don Fallati, senior VP of marketing for Dictaphone. "The success of the program is also a testament to the power of our underlying technology. Whether customers choose to use our software themselves or outsource the report editing process to our network of service partners, they still get the ROI that our speech recognition platform ensures."

About Dictaphone's iChart Managed Services

Dictaphone's iChart Managed Services offering aims to meet the needs of organizations currently relying heavily on outsourced transcription but who are attracted to the savings that can be generated by speech recognition. The program blends Dictaphone technology with labor provided by several major transcription service companies who have been trained to edit on the company's speech recognition platform. Customers receive a line rate covering work that is transcribed traditionally as well as documents edited from speech recognition. Frequently, significant savings can be achieved by healthcare organizations over current line charges.

About Dictaphone Healthcare Solutions Group

Dictaphone, ranked 31st in Healthcare Informatics ranking of top 100 companies by healthcare revenue, currently deploys dictation, transcription and speech recognition systems in some of the world's premier healthcare organizations. Its solutions automate and integrate critical elements in the creation and management of health information, helping healthcare organizations improve productivity and the quality of patient care. Dictaphone's flagship Enterprise Express(R) dictation, transcription and report management system is an integral part of the creation and flow of patient information in a substantial number of U.S. hospitals. It is estimated that it currently supports several hundred thousand physicians who use Dictaphone systems to generate an estimated two million reports a day. Dictaphone is also actively deploying its EXSpeech(R) and PowerScribe(R) speech recognition solutions, designed to dramatically reduce transcription costs and speed report turnaround. Dictaphone has also introduced the iChart(R) family of Internet subscription-based applications services provider (ASP) solutions that offer dictation, transcription, and speech recognition access, as well as the ability to integrate existing systems with new coding, natural language and data mining technologies, which can significantly reduce the costs of managing patient information. For sales and product information, visit Dictaphone at www.dictaphone.com or call 1-888-350-4836.

• Dictaphone Announces Significant Growth in Its iChart - Managed Services Program (Views: 307, 2005-08-09)