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Posted By: (sm) on 2006-12-07

From: Add to Address Book
Date: 2006/03/14 Tue PM 04:04:51 EST
To:
Subject: IT trouble



I have been having a problem with IT whereby when I enter a short such as "Fln" and then choose "Flonase", the expansion produced in the document comes out
"Flnase", although it is not misspelled in the glossary. This also happens
with phrase entries, though in neither case does it happen every time (i.e.
sometimes when I enter "Fln" and choose "Flonase", that is what is produced in
the document). Usually it seems that it loses a letter that I skip in entering
a short, as above, but an example of one that happened today a little
differently was when I entered "Aqa" and then chose "Answers questions
appropriately", the expansion produced came out "Aswers questions
appropriately", which I believe is the first time I have had it just drop the
letter and not have what I had typed as the next letter in place (i.e. would
have come out something like "Aqswers questions appropriately", since I had
actually typed the letter q).

Kristen suggested that I e-mail the custom glossary that I am currently using,
which is attached to this e-mail and titled "XXXX2", and I mentioned to her
also that I have created several glossaries for the various doctors for whom I
transcribe, and that the problem will happen when using any of them. I am
using Word 2000 and Windows XP. My telephone number is (XXX) XXX-XXXX, and I
appreciate any help you can offer.

Thank you,
Kim Xxxxxx




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