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Since it's a new platform, it's a new problem that probably a lot of companies are just waking up to. My sympathies for people who find themselves effectively "forced" to use it as it apparently is now.
With serious compatibility issues with common brands of the Expanders that have become vital to so many of us, at this point I would not apply to a company using it, and I suspect few other good experienced transcriptionists reading about it would either. This seems such a grave flaw that it will have to be repaired, or this platform will end up a dead end used by only a few institutions.
How about contacting the company that developed the platform directly for answers and fixes? Also the developer of your own expander, who must be well aware of the issues Chartscript raises for them. The ShortHand tech guy (not my own MTSO techs!) fixed me up promptly when I was put on eScription and developed glitches. Best wishes with this. |