Excuse me if I sound ignorant, but what exactly did you copy and paste? Were they big templates? If you could elaborate a bit maybe it would help me remember. I think Chartscript had a place where there were some preexisting doctor's normals, and I believe I tried saving my own large templates there (rather than putting them in Shorthand). But I think I recall that when I tried to make a change to my own template and resave it, it wouldn't work in the Chartscript normals file. The tech guy said I had some type of corrupted file, so he did something to reinstall things and then they worked.
Do you think I could just put my any larger templates I make in ShortHand to avoid this? Were you able to use an expander? How did you increase/decrease speed, etc?
I'm not sure whether I will have any other options, and may be forced to accept this account -- so I'm very nervous about it. So anything else you can tell me would be most appreciated.