Posted By: MT on 2008-10-18
In Reply to: Have you tried uninstalling and reinstalling? Like completely off your computer...(inside) - Love shorthand

It's not like it doesn't work at all but that every once in awhile will only partially expand. IOW, you will get a fragment of the expansion. There is apparently one MT who is able to work with ShortHand and Chartscript but all others have problems. The dept has tried working with Softmed and Shorthand but were unable to figure out exactly why this is happening. I am fairly certain (and would completely understand why) they would not be willing to uninstall and reinstall THEIR software for this issue -- that does not seem a reasonable solution. And I upgraded to version 10 of SH without the problem being solved. It was a little better, but still the occasional fragmented expansions

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