I just started working for a company that uses Chartscript (web-based)and, even after upgrading to version 10 of Shorthand, it just is too unreliable to work. Are there settings I could try (as far as pause in msec etc.) I had heard that another MT at this company was able to get this to work fine with the upgraded Shorthand, but I find missed letters in sometimes relatively short expansions and my edited documents come back with words missing which I am fairly certain I did transcribe but were messed up somehow in the expansion with Shorthand. I also have problems with duplicate expansions of some letters (even with the Chartscript Expander toggled off) Is it my Internet that could be causing the problem (I have Clearwire)?