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Hi,
I'm looking for some advice and direction. I am looking for possible options for a digital dictation/transcription system for a multioffice practice on a Citrix network environment with remote transcriptionists. Several years ago I worked for a web based transcription service that used Chartnet, but that was several years ago. I don't 'really remember any big issues, but I don't need the payroll, production aspect of a system. I am looking more for tracking, in having control of knowing incoming and outgoing jobs with a system. Our practice is integrating with EMR; however, several of our physicians continue to choose to dictate and I am looking to other transcriptionists to possibly point me in the direction of software that they have used so I can research and try to find a product that will fit our practice - we are still on micro tapes. I am looking for a system that of course would be Transcriptionist friendly, but also afford me the ability to manipulate the jobs, i.e. assigning easily, producing reports and software that has good tracking abilities and of utmost importance, excellent sound quality for the player. As a transcriptionist, I personally would look for a system that I will not spend a lot of time in the download function and the complete function. It isn't real effective to me if the time uploadinging and downloading per job takes longer than actually transcribing the jobs. We have a large quantity of work. Key to me is having control of my work, meaning the physicians being able to identify dictation with a patient number and my being able to track jobs downloaded. Forgive my rambling!! I would appreciate anyone responding to me with any suggestions or telling me of your experience with software.
Thank you in advance - I know that the first place I needed to go with this transcription question was to the experts - folks that use these systems and are familiar. |
