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Indian vs US QA on ASR - just saying


Posted: Feb 05, 2012

I just saw a post from last month wondering about what the accuracy level is that Indian MTs have to maintain. On Editscript, expected accuracy is 99% and tolerated accuracy is 98.5%. If your job is marked by QA  as below 98% accuracy, you do not get paid for that job.  Critical/grave/major/minor errors are all assessed per job and factor into accuracy calculations. If you have more than 5 major errors per 2000 lines, you lose the right to work on an account.  Most Indian MTs produce 1300-1700 lines during an 8 hour shift, although some do manage over 2000 accurate lines/shift.

Indian MTs are suffering with ASR just as much as we are. MQ's recent merger is certainly leading to job loss in the US, but they are extending shifts at offices in India and forcing MTs there to work longer shifts. I believe they are doing the same in the Philipines.

If there was an ASR appreciation day, I think the speech wreck would call it Notional Space Recreation day ....  

 

How do you know what an Indian produces - during their shift?

[ In Reply To ..]
And I must say, whatever they are producing doesn't add up to a hill of beans if the accuracy is what I have been seeing.

Indian vs US QA on ASR - just saying - transcript guy

[ In Reply To ..]
Its hard enough to make 1000 lines of 99% accuracy level much less 1300 to 1700 - MT job has become so challenging now, its hard to maintain a good MT job as its too demanding to sit and type all day every day 8+ hours, also one has to factor in the language of the physician and the clarity of their dictation as some of them are just plain horrible they way they dictate.

indian vs us - anonymous MT

[ In Reply To ..]
if we are only paid 3 or 4 CPL, even if they only got 2 CPL, that is probably worth a fortune for the cost of living in India!


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