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Do you know how your QA score is calculated and - and where your percentage comes from? nm
Posted: Feb 03, 2010
nm
QA score - RLee
[ In Reply To ..]If you work for Transcend - you can find your QA score on the link to your daily line and the percent is taking by the number of lines you typed for that day I do believe. It shows the percent of reports sent to QA.
Line Count and QA score - RLee
[ In Reply To ..]For Transcend you can find your daily line count on the MLS web site.
score - sm
[ In Reply To ..]At MQ we have a QA submission rate and a QA quality score. The QTL does monthly audits to come up with our QA score which is emailed to us.
I know where to find the score, but I'm wondering how it's - actually calculated, what the formula is? nm
[ In Reply To ..]nm
Where I work, I think they make it up as they go. - nm - Zircon
[ In Reply To ..]
Here is one site you can look at - see message
[ In Reply To ..]I do not know who you work for or if there is much cross-over between MTSOs, but here is what MQ uses to calculate their QA Score.
http://www.medquist.com/LinkClick.aspx?fileticket=7JGzZwAxDn8%3D&tabid=432
Link below.
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