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I wish I had words of encouragement but this has been a problem from the get-go. Many QA people have no transcription experience and many others are just undertrained. I have the utmost respect for QA's who really know their stuff but from what I've seen over the years, they are in the minority. I have even seen samples that were supposedly approved by the hospitals that have horrendous errors. If anyone has an answer, I'd like to hear it. Management is clueless. |