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For those of you having an issue with S1-S2, there is a customization file we can apply that will allow you to toggle between the two forms. If this is an issue for you, please call support or email support@medquist.com with Route to ASR Support in the subject line, and place a Q-Care ticket. Tell them the issue and ask them to apply the customization that will allow you toggle back and forth.
Since both forms are pronounced exactly alike, ASR has no idea which to use and tries to match up as best it can.
Hope this helps. |
