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We had DSL and phone outages in Northern California yesterday. I spoke with literally EIGHT different people with the phone company (clocking in over 3.5 hours with these folks) and they had no clue, first three said I alone had been disconnected for some obscure reason, of course they could not speak English and was reading responses to me from a cheat sheet. The rest were English and had no clue, I'm not sure where they got their responses. It was on the evening news that I found out it was throughout two counties and not just me.   |