That's a very good description
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Posted By:
jude on 2008-03-18
In Reply to: Seriously, I think they're just telemarketers. - mt
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And I couldn't agree more. When we had individual CSS centers, it was not unusual to get calls to work extra or ask if we could jump on and help bring a client up to TAT...but huge difference in that they actually knew us by our work and we could be assured that the account we needed to work on would be the account we got...because we could select it. Like I said...HUGE difference in getting a call from a total stranger who knows absolutely nothing about what we really do and their *calling protocol* isn't even correct half the time. I wonder sometimes if this job is like many other telemarketers...they must make a certain quota of calls to maintain employment..which often leads to a margin of error. |
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That's a very good description - jude
