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I am getting sick and tired of the Team analogy. You obviously don't have a clue what a team is, what one does, how it functions, and clearly don't know how to manage one.
I don't know a lot about sports, but I enjoy watching some and have noticed a few things. In most sports I've watched, the teams have certain players in certain positions for a reason - because they're good at them. That's what they were hired for, and that's what they are best at and get the big bucks for.
What I don't see is a game being played where every week a player is in a different position. Or worse yet, every quarter or every inning or every play they switch positions. A team who would do that simply wouldn't have a winning record - and the managers and/or coaches of that team would be the laughing stock of the professional sports world, and would be fired by the owners.
A good coach or manager wouldn't bring in a 350-pound linebacker who can't kick to kick the winning field goal (and then send him an email chastizing him for his lack of kicking abilities!). A NASCAR tire changer wouldn't be switched to crew chief to call the final laps of a hot and heavy race. Doing things like that won't win you a Super Bowl, World Series, or a NASCAR Championship.
You, MQ, are basically running your *team* in this way - Where once you were the leader in the industry, now you have a losing record and are the laughing stock of our industry.
Team is not the first word I think of when I think of the company I once loved to work for. Cult is what comes to mind. The MTs are the workhorses who are sent out to peddle pamphlets and flowers in the airports to bring in an income for the organization. Anyone above them is only allowed to do what they're told to do and say what they're told to say and spew the rhetoric of the organization in happy phrases like - we're a great team, we're the leader in the industry, everything's just peachy....or canned text like - gee, nobody else is having a problem - it's always slow this time of year - that's the way it's always been - the numbers are the same, blah, blah, blah. It's like talking to a cult member.
You, MQ, failed miserably with your *harmonization* program a few years ago when you rearranged the seats in the orchestra and gave everyone a different symphony to play for the opening piece. Even a grade-school music student knows percussion sits by percussion, woodwinds by woodwinds, brass by brass, etc. Orchestras are arranged the way they are arranged for a reason and they make beautiful music because of it. When places are switched, music keys are changed, and musicians are given unfamiliar instruments to play, it's only a disaster... not harmony... and I think you learned that.
And as I said, you're not doing too well with your new *team* effort either. So I have a little suggestion for you...
If you want to be a team and harmonize, you need to treat your players like a team and let them showcase their strengths and arrange your orchestra so beautiful music flows effortlessly. You need give your drummers back their drums, the saxaphone players back their saxes, and let your pitchers pitch, your catchers catch, your quarterbacks throw, your kickers kick, your drivers drive, and your crew chiefs call the race, and you will once again have a lean, mean, winning machine and get back to being the leader in the industry you once were.
If you want a winning team again, put your specialty MTs in their specialities, fix your sound quality issues, etc. And most of all, you need to get rid of your liabilities. If you have MTs who aren't pulling their weight or showing up for their shifts you need to get them into training camp or send them packing. You can get rid of a ton of your bean counters by going back to a simple rate and bonus schedule. An MT does more than 10,000 lines a pay period they get $50 and $10 for every 1000 above that. Even a monkey could look through 6000 MT payrolls and check off those who got a bonus and those who didn't and do the math. KISS - Keep It Simple Stupid - it saves time and money.
You have a great asset in your good MTs and an even greater asset in your platform... second to none... but without team players in their proper positions, your assets are worthless.
I could make a ton more suggestions, but I've gotten too long here. All I'm saying right now is - nobody wants to buy a losing professional sports team, and nobody is going to want to buy this organization the way it stands today - so you need to turn this *team* around and you need to do it fast.
If you do - I will be the first MT in line jumping up and down with my hand in the air and my helmet (oops... I mean headset!) on yelling *put me in coach!!* |