that does not have a clause that says, after a physician has 10 send-backs for
unintelligible dictation, MQ will not be be responsible for that physician's dictation.
That's where quality would start. If the HONEST desire for quality would override the GREED factor, then I'd be impressed by MQ.
But right now all they have done is try to make the MT do something even a fortune teller with a crystal ball can't do -- and if the MT can't do the impossible -- she/he gets her pay cut. Nice, huh!  It's MQ taking a chance -- they figure they'd rather get the little bit more $$ from the hospital while they make us sweat out here, then to up front tell the hospital they won't accept dictation from problem dictators.
Again, bad dictation should not be the responsibility of the MT.
We come into this job knowing our jobs.
We type fast. We spell fantastic. We know medical terms. We know drug names. We know disease names. We know the English language backwards and forwards. We know a good bit about computers even.
We know our job.
It's the physicians who don't know theirs. And we somehow got tagged with the responsibility of making them look good, and at the same time we are supposed to be these little goody 2-shoes who are supposed to worry our hearts out for the pt care. WELL, NO. We have our hands tied behind our backs for one thing. We have nobody to tell our problems to with this company. We get no solid answers from the head office -- never have. There is no standardization so we know anything. And here we are wandering around MTStars for goodness sakes -- why doesn't MQ have a board for us to ask questions on so we'd all be on the same page? Most MTs don't even know about MTStars -- they are really in a mell of a hess. I didn't find this place until I was with MQ quite a while. Nobody at MQ tells you about MTStars even.
We are isolated. We are ill informed about most things and when it does come its usally by the grapevine and maybe half right.
No, I just don't have the luxury of caring. Business men have taken that ability away while they pursue their profit margin....and I'm refusing to swim upstream anymore. .. |
and if MQ were truly about quality, they'd refuse to take a contract - mm
