Automated Speech Recognition is a failure with poor speech recognition accuracy and is inefficient, often requiring the Transcriptionist longer to fix the errors than typing the report straight would take. However, ASR continues to be used because it has created a pay cut across the board, which management erroneously believes is a good thing for the company.
The number of experienced transcriptionists at Medquist is getting less every single day.
The number of inexperienced transcriptionists is increasing every day.
The number of Quality Control personnel is increasing every day as a result of the incredible number of errors by inexperienced transcriptionists (see above).
The company is becoming top heavy, and worse yet it is being managed by people who have no concept of what transcriptionists do and how they do it.
The size of competing transcription companies is slowly increasing.
Medquist Quality Control standard operating procedures are flawed, creating a logistics and paperwork nightmare.
Time card approval procedures are laughably inefficient.
Management behaves like they believe newsletters, important memos and fancy web sites can erase these problems.
