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According to my new CCM, if we are released from work then there is no downtime pay given and she requires us to either make up time or use PTO. If she doesn't release us from work, then it's her discretion how much downtime she actually pays you if you have a ticket number. MQ's policies are SO vague and open to interpretation that it's ridiculous. In my case, I was given 1 hour of downtime pay yesterday and then was told to make up the time there was no work. So, if you aren't even more totally confused by now (ha-ha), it's up to your CCM and how they choose to handle it. I have had to use PTO in the past for downtime and sometimes I have received downtime pay. This confusion is driving me insane. Why isn't anything clear cut?? |