|
|
Yes, it used to be easy to do, but any QA who is being careful should not have it happen very often. Especially since it is a horrible negative feedback and message which really hurts the innocent MTs, its no excuse anymore. Slow down and be careful, as its a careless mistake for QA to make. While it might not impact the patient record itself, it obviously can crush the spirit of the MT, at least for the day they receive the wrong feedback. Also, its a sign that QA is being careless. If you can hit that key wrong, who knows what else could be wrong. Just a reminder to slow down and be careful, MT feedback included. Why hurt someone for no reason? Encourage, don't crush. |