A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Transcend and TTS - Plinkity Plink

Posted: Sep 17, 2010

I have a phone interview with Transcend out of Atlanta and TTS out of New Hampshire today and next week. I've been working for the same MT company for over 8 years, but they're losing accounts and cutting our pay so I'm looking to possibly change jobs. Has anyone worked for Transcend or TTS? I'm scared to death to change jobs at this point. I know the problems and shortcomings of my current company. I switched jobs once before for a few months and found that all the promises were lies and I was running out of work and not making any $$. All info would be appreciated.

choices - sm

[ In Reply To ..]
I think you'll find plenty in the archives if you do a search on this board. I work for Transcend, having come in with a merger, and despite negative posts on this board, has been very positive for the last 10+ months. Maybe it depends on your accounts and managers, but my experience is good.

Transcend - happy camper

[ In Reply To ..]
I work for Transcend also like many other having come in with a merger. I always have plenty of work, but I do multiple accounts to keep up as they do like to keep things in TAT. They, however, are very flexible. If you like days you can flex time to evening hours if you run out of work during the day. You always get e-mails about hot spots that need extra help and your team leaders are always willing to help. I do find, however, that it is the squeaky wheel who gets the oil.

Yes and it is that flexibility that is making me run - transcender, too

[ In Reply To ..]
out of work at night because you randomly elect to work outside your shift no matter how low the work load is.

That sounds very familiar - Plinkety Plink

[ In Reply To ..]
I work a weekend shift every week, and I know who's scheduled to work the weekends. When work is low, usually at least 2 or 3 of the selfish people are on cleaning up work that they should be leaving alone. The company should put restrictions on this kind of thing, but often times they don't.

I worked there about a year or so ago (sm) - MyT_WannyMT

[ In Reply To ..]
I was on the EditScript side. .I believe they use Dictaphone as well. The accounts I had were easy. I never had a problem. I left because the accounts I was on go low around Thanksgiving and didn't get back to normal until after Valetine's and I barely hung on. .so I bounced.

Which company? - Plinkety Plink

[ In Reply To ..]
Which company? Transend or TTS?

Keep both jobs - NightOwl

[ In Reply To ..]
I worked for Transcend after my company was bought out by them. Very disorganized place, they deliberately overhire consistently in order to keep up TAT and make their clients happy, they don't mind too much if their MTs run out of work. Because of that, they sort of turn a blind eye to MTs working for other companies. I knew many MTs who worked in another place outside of Transcend to keep up with the seasonal variances in workflow. If you go to Transcend and just keep your head down and type and don't draw attention to yourself, and definitely don't accept any other position other than MT, you should do okay there. You will run out of work there though, especially going into autumn, so try to keep your other job if you can. Good luck!

Hope you have a big savings account or a good secondary income if - transcender

[ In Reply To ..]
you are planning to work for Transcend. You will go broke the first 6 months. Transcend has cut our pay several times and runs out of work constantly. The editing jobs are terrible and you are paid diddly squat for those.
Management just does not care about its employees. If you have any issues, do not expect to hear from Human Resourseless because they do not respond to e-mails or telephone calls. The only thing I can say is pay is on time, even if it is wrong. (Watch carefully on bonuses, overtime or holiday pay, they will definitely make a mistake there and pay you much less per hour than they promise.)
Their platforms stink and it does not get better.

Transcend - Happy camper

[ In Reply To ..]
Do we work at the same place??

Apparently they have not over hired in your region yet - leaving you fighting for work

[ In Reply To ..]
and checking the system 7 days a week. I have just recently had that happen to me. I am not one of the previous posters though, but my paychecks have become a joke lately.

Wow - Plinkety Plink

[ In Reply To ..]
Thanks so much for the feedback. I'm probably not jumping ship at this point in time. My company has cut pay and the workload is low, but at least I know what to expect with them and they are very good about answering emails. I wonder if there are any companies out there who pay for quality and good work ethic and have plenty of work. Seems like a thing of the past. It may be about time for me to change careers.

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