A community of 30,000 US Transcriptionist serving Medical Transcription Industry

So torn that I'm absolutely a wreck! Need advice please. - UNDECIDED

Posted: May 19, 2012

I've been reading these boards for years, and have never posted. But I'm desperate for some advice. I have worked for years at a very small company as an IC and absolutely loved it. Unfortunately, life events threw me a curve and I was forced to find an employee-status job.

I thought I landed THE best opportunity. I have been with Accentus for a few months and absolutely hate it. I WANT soooooooo badly to like it and make it work, as I do believe it is one of the better companies out there. I do not like the platform at all, the inability to make a good line count, or even the account that I am on, the lack of feedback, and what I feel is overly picky QA. I'm hoping things will get better with time and maybe their platform is just going to take a longer learning curve.

However, I did test with another company a while back and was offered a full time job there as well. MD-IT. Which I have read/heard there are many different companies that make up that one company, and I don't know which one it is for. All I know at this time is that it is a strictly cardiology account that pays per dictated minute instead of the traditional per line. I can tell you though that cardiology is my favorite, and also my strongest, specialty. While what I'm typing at Accentus is a bit of everything, very heavy on OP notes, which I need a bit of refreshing on.

I hate to burn bridges with Accentus and jump ship too soon...but I'm wondering if I'm miserable now, if it will ever get better? And don't want to pass up what could be a perfect fit at MD-IT either.

I do not like to "job jump" and am looking to stay somewhere long term (was at my last for 8 years). Does anyone have any advice? I'm not new by any means, been doing this 10+ years. I'm just so frustrated right now, I really do not know what to do.

Thank you for taking the time to read this. I really do appreciate any advice at all. I haven't slept in days! :-(

Can you work both for awhile until you can make up your mind? - nm

[ In Reply To ..]
If at all possible that is what I would do, at least until benefits kick in and then maybe stay at Accentus on a part-time basis.

my advice - mt22

[ In Reply To ..]
Take the job at MD-IT. If you can, take it as an IC (look into buying your own benefits, it's so much less stressful and no more expensive than what most companies charge you.) I work for an MD-IT company and as an IC I flex my time. So perhaps you could undertake working some extra hours until you see how the MD-IT gig pans out. My only concern for you would be volume of work available. You might find you can comfortably do both jobs.

accentus - anon

[ In Reply To ..]
I have been at Accentus for about 6 months (acute care). I can make a good line count EXCEPT when I get a string of very short reports (all the demo stuff and using the TDE screen takes up a lot of time). I felt the same about the platform and still am not crazy about it, BUT have some shorts to make entering demo info easier.

I also HATE that I have to sign off each job, then reload the next one. It seems like I am sitting here typing a lot more than my required hours and this is part of it.

It is very difficult sometimes to get responses in a timely manner, BUT when I do get through, they are most always very nice and helpful; they are overworked as positions have been trimmed (I think the same as everywhere) to save money.

So I have thoughts of jumping at times too, BUT I am making fair money now, so yes it will probably get better. BUT I also like my accounts. I would recommend you ask if it is possible to change accounts, if you know anyone else working here ask their advice on the account. Let them know what type of work types you like, what type of reports, and see if you can get assigned to another account. The recent account opening they posted via e-mail is only for afternoon/late evening hours, but I had a friend who was on it who said it was a good account if that helps.

The advice to try both for a little while is excellent, I often fear jumping from the frying pan into the fire! That way you can try out the platform and the accounts before burning this bridge.

I feel some of your same frustrations but it is working for me, good luck with whatever you decide!!

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