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Saince Transcription-AVOID - Another MT


Posted: Mar 15, 2015

I recently worked for Saince for a few months, and was recently laid off.  I feel like I have been not told the truth from the beginning about this company.  They said they were NOT a company owned from India, but yes they are.  They said they wanted full-time employees, but when I was laid off they said that all of their employees are considered "part-time."  I was also told I was caught in a numbers crunch and I was caught in the middle.  They also told me they wanted to provide their present employees with full benefits, and when I told them I did not need their benefits they said "exactly, we need people who need our benefits."  Now what the heck does that mean.  I went to ask something else, and was immediately cut off, and it was clear that he did not want to discuss anything further.  I was also told that the insurance company that is going to carry the employees wants to make sure that all of their employees give 100% to the company and not a part-time commitment, in other words they want to be sure that they are going to get their money's worth out of all the employees in order to insure this company.  I was also told, regarding an upper management level employees, that they had to get rid of 1 of them because they were not going to pay 2 people to do the same job, and they had to choose the right one.  By the way, if HIPPA found out that things were being discussed on  Facebook about various doctors and their cases, even though names were not given, but it was known among the MTs exactly who they were discussing, and these doctors were being ridiculed on line, it would not go over very well.  I was surprised that this even took place on Facebook until I was invited to this group.  Also, if a COO can discuss who he is firing to another employee then it makes me wonder what else the employees have been told.  Very poor upper management level way to handle things.  He also said that, yes Saince is having financial difficulty, but they are going to be fine and needed to trim back on what was not needed in order to meet their customer's needs.  It is never a good thing when a company cuts back so much in order to meet their requirements, and I would be afraid that I was not going to be paid on time.  They are already paying MTs at a horrible rate of pay, and eventually they will be doing more and more editing and not typing.  They have let a lot of people go, and he said they are not yet finished with the people they are letting go.  Based on what he told me, and what I have learned I would not work for this company, basically because they have not been honest, and their recruiter, one in particular, is not who she appears to be. 

Ow! The bold print hurts my eyes. - sm

[ In Reply To ..]
You can get your point across without putting the whole story in bold. I really tried to read it and make sense of it, but had to stop after the first few lines.

I hope you achieve your goal. Good luck.

I for one appreciated the bold print. Made it easier to read - sm

[ In Reply To ..]
Geez Louise, some people will find the least thing to complain about!!

Sorry about the bold..just a tad bit stressed! - Another MT

[ In Reply To ..]
Sorry about the bold, but basically the story tells itself. MT works for company for a few months, was laid off, and then told some things about others in the company, which is very unprofessional, and why they were being let go!! COO says they are getting rid of people because insurance company requires that they have MTs who need insurance, and those that do not are basically pushed aside. But, the company is having financial difficulty, not a good thing, and those that do not pull their weight, and then some, will be gone. End of story.

Wow - That must have made you feel good.

[ In Reply To ..]
I'm sorry that happened to you. I took a position with them about a year ago, can't remember if it was part time or full time. The test was the worst I ever did, but passed anyway. I worked there 1 week and did not think that I was going to make any money. I think not getting paid for spaces and headers did me in. There was also not enough work for me. They didn't seem to care too much so I just packed up and left. I hope you find something better. Good Luck.

Hope it is just sour grapes and not truth - ss

[ In Reply To ..]
Quite a few people I worked with at Nuance went there and were very, very happy. I hope they are just thinning out the malcontents and keeping insurance benefits for the ones who are happy there.

I wish you good luck with wherever you go from here.

It is the truth - Another MT

[ In Reply To ..]
This is absolutely the truth, and I am not in the habit, nor have I ever been, of doing this; in fact, this is a first for me. This 100% true!! I would not make this up, and if you want to you can always contact me. Sorry about the bold print!!

Thanks, appreciate someone kind:) - Another MT

[ In Reply To ..]
I was contacted today about another job, and I totally appreciate your kindness. I had the exact same experience as you did. This is an awful way to treat your MTs, or anyone that works for you, but I am not surprised. Again, thanks:)

Yep, Saince is crap. nm - KeepingItReal

[ In Reply To ..]
x

saince layoffs - anon

[ In Reply To ..]
I am so sorry this happened to you. Can you mention what Facebook group? Is it a generic group for MTs or a specific group for this company? I hope there's room in your boat, because I'm pretty sure we'll all need to be in it sooner or later.

Facebook group - Another MT

[ In Reply To ..]
They found me by my name and I accepted them when they sent me a friend request. There is always plenty of room in my boat anytime, and I make it a point to help others out. Just notify me at my e-mail address. thanks!

I quit just before those layoffs - yet another MT

[ In Reply To ..]
I quit last month because I wasn't making any money. I was also misled. Told accounts were at least 40% editing (which I prefer) and I maybe did a grand total of 5 edit jobs my entire time there. Was also told the average daily line count was between 2500 and 2750....I have always been at least 2500, so figured I would do well. Nope, aside from one day when I managed to do 1600 lines, my average was about 1200. Had to leave before my bank account hurt even more.
you're lucky - and yet another MT
[ In Reply To ..]
You're lucky you only got 5 VR jobs because their speech wreck is a train wreck. And yes, 1200 per shift does seem to be the unfortunate average. You're also lucky because, if you prefer editing, you should be able to pick and choose your next company, since it seems that straight transcription has gone the way of the dinosaur. Hope you find something that makes your bank account grin instead of groan!
Saince - Another MT
[ In Reply To ..]
I was contacted by a recruiter at Nuance and told they wanted me to test with them, which I did. I was told they would like me to come with them, and then the real truth came out. The recruiter told me things that were not true; first I did not have enough memory in my computer, which was not true, I would have to upgrade my computer, which was not true because I had just worked for another company, and there was no problem. They also told me that the only thing open to me at this time was editing, 80% to be exact, and I knew right then and there that I was in for low wages. They promised me the moon at first and then the recruiter changed his mind about what he told me. He said my test results were excellent and then the last thing was we will have to check your standing when you left Transcend. This was 8 years ago; the supervisor has since left. I was asked if I gave them 2 weeks notice and did I leave in good standing. This company needs good MTs, and are lucky if they come their way. It is true that straight dictation is becoming a thing of the past, and the pay is becoming worse all the time. I have never seen such horrible pay, awful accounts, and dictation that is simply enough to make you pull your hair out. You are right when you said you can pick and choose your next company IF you don't want an account that is straight dictation.


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