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Newly hired at Nuance 2 weeks ago - Trained and sitting and waiting

Posted: Sep 06, 2011

So I am hired and did all the webinar training and such... and am waiting and waiting to get trained on account specifics and get started working...

How long can I expect to wait? I asked someone Friday and they said most likely Tuesday. Tuesday workday has come and gone....

What to do next?

Contact your recruiter and - cm

[ In Reply To ..]
CC your TL/supervisor - that always lights a fire under them ;)

It's what I had to do - Worked at Focus last year

[ In Reply To ..]
My original team lead was a FLAKE and despite numerous requests for account specifics and training, I heard nothing. After 7 days of no communication from them at all, I sent an e mail to recruiter with cc to team lead saying thanks, but no thanks, I don't have time to mess around. That got the recruiter hot, let me tell you. They don't want to go to the trouble of hiring you just for the team lead to drop the ball.

I agreed to stay, but with another team - COMPLETELY ignoring the signs from the universe that it was a bad idea.

Maybe this is a sign for you. I almost lost my house working for Focus. There was no way to make decent money on their crappy VR at 4 cpl. There must be people out there who can do it, but I sure wasn't one of them.

Welcome to the world of Nuance - StormyMT

[ In Reply To ..]
The fun begins. Enjoy the ride.

SNARL - Trained and sitting and waiting

[ In Reply To ..]
I keep applying for other jobs, but no luck yet.

I have minimal work where I am/was, but they took nearly all of the work out from under us and sent it to the Philippines....

My story with Nuance and only stayed 3 weeks - lka

[ In Reply To ..]
Like you, I attended all the webinars and training and spent lots of my own time besides that reviewing all of it... much of it confusing becauses of too much info all at one time. I had a great supervisor but I also emailed her when I was done and she responded that day and got me going.

However, after 3 days (and I have 25 plus years experience of all kinds of dictations and specialties), I thought... I can't do this... worst dictators ever and I would be lucky to get 600 lines at the end of the day. I thought long and hard and quit on the 3rd day. The recruiter called me because she was so surprised and asked me if I would reconsider, saying that 3 days was really not long enough to make such a decision. So, I reconsidered and stayed but after 3 weeks I had finally had it. I would get "stuck" quite often and needed help when I was in the midst of something. Had several people on the IM thingy but they were always busy (and I believe they are busy), but that does not help a new person like myself and others. Eventually I had to resign after 3 weeks and knew that I gave it my best shot. If I had seen even the slightest improvement I would have trudged on, but I could see the handwriting on the wall.

I still work part-time for antoher company but at times they run out of work so I am not letting any grass grow under my feet. I have an interview tomorrow with another MTSO and applied for another yesterday. After 2 years at my present employer I have had no raise and I need incentive to stay there. I am a good quality MT with always 99% or better and work when asked to work extra, but it's just a means to an end... that is, pay the rent and buy food and the bare essentials. I need more and am deserving of more.

Keep on looking but contact your supervisor (they must have assigned someone to you) and tell her you are anxious to get going. The best to you!

sounds familiar - tired

[ In Reply To ..]
Same thing happened to me. All my good accounts went to the Phillipines. Now I have 4 hours worth of work a day, if that. Also looking for another job, no luck yet.

I lasted 2 weeks - anon

[ In Reply To ..]
I also have 25+ years in this business. It took weeks after being hired for anyone to respond to my emails, and the training was extremely unorganized, IMO. I was told I would be paid for training, turns out I wasn't. One of the worst experiences of my life!

Training pay - Paid for training

[ In Reply To ..]
I was paid for training. You have to keep track of the hours you are training, and when you go through the "Webclock" training, you have to go in and manually enter your training hours. They explain that very clearly during the training for "Webclock", and if you failed to pick up on that, that is your fault, no Nuance's.

Training pay - Paid for training response - anon

[ In Reply To ..]
Perhaps you didn't read my message carefully and CLEARLY. As I said, I've been in this business for 25+ years, so I am quite capable of being trained and understanding things VERY clearly. For your information, I did PICK UP ON THAT during Webclock training, I DID manually enter my training hours and they STILL DID NOT PAY ME!!!

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