"They have to have some sort of plan in place to deal with workflow, you know? " - sm Posted: May 18th, 2018 - 5:26 pm In Reply to: I guess they're not supposed to tell you - but
Sure, they could always plan to pay someone an hourly rate to be available during those hours to transcribe whatever comes in. How come MTSOs always forget that's a real option? You get what you pay for.
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