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Nuance Today's Top Viewed: Integrity.. (Views: 48)

QC - jc

Posted: Oct 5th, 2017 - 2:34 pm In Reply to: QC - MT

I had this happen and there was a setting that needed to be changed in the system so that the pends to customer were not included. Your issue sounds like mine and is not correct. Make sure it gets fixed immediately and the QC% reversed. Mine got reversed when they figured out this was a reporting error in the system.

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