I most definitely do. - Toni Posted: Jul 31st, 2017 - 8:25 am In Reply to: Do any of you MTSOs ever stick up for us about voice wreck? - Ever really explain it to clients in detail? SM
I even call the OM's and have them listen to the crap recordings we get from time to time. Have one that insists on using his cell phone, always cutting in and out. Told them that if he insists on using his phone, then he better prepare to fill in a lot of blanks. Not one bitched at me after I let them listen for a while.
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