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M*Modal Today's Top Viewed: Integrity.. (Views: 39)

Also told - OP

Posted: Jun 28th, 2017 - 8:01 am In Reply to: I was also told - LDSMT

Same. Wish they would keep us all on fewer accounts. During the times we were lowest on work and all constantly doing a ton of accounts, there were so many errors and formatting problems on past reports for my main accounts. I'm sure that had to be true of all the others, including the ones I was doing that were unfamiliar. There are going to be things we miss with so many unfamiliar CPs all day long, and our overall quality goes down along with out lph and that reflects badly on us, too, which if you ask me, is unfair.

But intelligent routing is turning out to be a big pain and having a report in someone's queue an hour is ridiculous. I wish they would get rid of it.

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