I have gotten these reports credited as straight - typing many times Posted: May 23rd, 2017 - 6:17 pm In Reply to: Didn't know that - Penelope
For a while there the speech rec was just leaving off in the middle when the dictation went on, so I got those credited too.
So sorry you don't have a receptive and helpful TSM. If no response you should definitely go to the OSM or whatever the higher one is called now.
With my TSM, she gets back to me immediately and they do some kind of analysis comparing the dictation and what the speech engine spit out and that's how they determine it. Definitely worth doing.
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