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M*Modal Today's Top Viewed: Integrity.. (Views: 44)

Job search in the latest upgrade. - stinks

Posted: Feb 8th, 2017 - 2:21 pm

I emailed TSM about the problems with the new job search and effects on production in hopes of getting the old version back since I had read on this forum that others have been able to get back the old job search. She will do this for me, but mentioned that this is temporary until they work out the bugs. REALLY?! IT again obviously rolled out a known buggy feature and obviously cares nothing about the fact us users suffer production losses and put our jobs in peril (6 months of PM and/or being fired). I am so sick of the lack of IT quality and its effects on us end users.

On a related note, as far as submitting tickets, forget it. Sure I may be told we are shooting ourselves in the foot by not filing tickets, but THEY DON'T READ the tickets. And, I am tired of being called by IT every time I file a ticket and being asked for that same information I provided on the ticket. Especially, due to my late night shift, they are essentially calling me in the middle of my night (sleep hours).

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