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Seeking Experienced Transcriptionist - lisab

Posted: Nov 14th, 2016 - 12:31 pm

Company: American Family Insurance
Location: St. Joseph, MO
Send resumes to: lbays@amfam.com
https://www.amfam.com/about/careers (to see full job description)

Preferred skills:
Verbatim transcription
Experience with medical, insurance and/or other industry transcription
Minimum 70 WPM

Pay rates range from $12.00 to $20.00 per work hour, depending on production.

THIS IS AN ON-SITE POSITION.


Transcription Processor

Job Description Summary

This position transcribes and types form letters and claim statements, (digital and cassette) for Legal, Subrogation, and Claim Adjusters. Processes special projects, as needed, proofreads all documents for accuracy, assembles and returns to originator, either through internal mail or electronically.

Position Details:

Preference given to those with typing score of 70 wpm or better. A typing test is required.

Offer to selected candidate will be made contingent on the results of applicable background checks

Offer to selected candidate in contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

Our policy restricts consideration of applicants needing employment sponsorship (visas) to specialty occupations. Sponsorship will not be considered for this position


Primary Accountabilities
Dictation Transcription (70%)

•Takes dictation from a central automated dictation system or cassette tape. Completed digital statements are routed to the adjuster through claims processing system.
•Transcribes a variety of materials from hardcopy media.
•Transcribes phone messages upon request, directly from the company's voice mail message center.
•Processes information from documents in claims processing system from adjuster emails or hardcopy and returns to the adjusters or managers through an e-mail attachment.
•Records individual metrics into appropriate system and submits to manager at the end of each working day.

Document Processing (20%)

•Selects image types in order to enhance and achieve the best result with scanned images.
•Transcribes reports and letters from various areas of Claims.
•Copies electronic document and audio files onto CDs when requested by adjusters or managers.
•Uploads digital statements to outside transcription vendor when needed.
•Downloads completed digital statements from outside transcription vendor and uploads into claims processing system.

Team Work (10%)

•May assist with special projects as needed.
•May assist with training as needed.
•May assist with other departmental processing as needed.






LINK/URL: Seeking Experienced Transcriptionist

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